"Everything was good except for that they hold €50 for each room but have not refunded since I checked out for a week " More
City center retreat
At this Couronne Urbaine hotel, you'll be within a 5-minute walk of Parc Jourdan and Cours Mirabeau. Place du Général de Gaulle and Aix-en-Provence Tourism Office are also within half a mile (1 km).
Renovated in 2023
An area shuttle and self parking are available at this hotel, along with a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. WiFi in public areas is free.
28 Apr. 2024 by Marion - Front Office Manager
Dear Shirley, Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Regarding your claim about 50 deposit, it's just a bank guarantee to cover any extras you may need. This guarantee is compulsory, and we have checked that it was indeed cancelled on the day of your departure. However, depending on the bank, the cancellation period may vary. We look forward to welcoming you again under the sun of Provence!Sincerely,
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and coworking spaces are available. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Boutique Hotel Cezanne. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Boutique Hotel Cezanne was completed in March 2023. This 4-star Aix-en-Provence hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Boutique Hotel Cezanne offers 55 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.
Boutique Hotel Cezanne offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.