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Aquabella Hôtel & Spa

4-star property
2 Rue Des Etuves, Aix-en-Provence, Bouches-du-Rhone 1-855-887-0424
4.0 out of 5
Very good!
See all 3 travelocity Reviews

"Pool, location, cleanliness, staff (Ghana) ................................. " More

By a verified traveller on Sat 28 Sep 2019

Points Of Interest

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Hotel Description

4-star boutique hotel perfect for exploring Aix-en-Provence

Central Aix-en-Provence getaway

With a stay at this Aix-en-Provence Historic Centre hotel, you'll be steps from Le Jas de Bouffan and Cézanne Sights. Les Carrières de Bibemus and Saint-Sauveur Cathedral are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a spa tub, and a restaurant are all featured at this smoke-free hotel. Enjoy the gym and perks like free WiFi. Enjoy the seasonal outdoor pool and unwind at the bar/lounge and poolside bar.

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $272* Per night/room 30 Apr. - 1 May

Twin Room, 2 Single Beds, Balcony (Privilege)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony (Privilege)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Aquabella Hôtel & Spa ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aquabella Hôtel & Spa

Everyone (2) Family (1)
4 out of 5
Pool, location, cleanliness, staff (Ghana) .................................

Posted by on 28 Sep. 2019

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Comment from Hotel Management

26 Nov. 2019 by Gana

Dear Guests, Thanks again for your reservation in our hotel. We are happy that you spent a nice stay amongst us. Best Regards Gana GUEYE

5 out of 5
We thoroughly enjoyed our stay at the Aquabella. The staff was responsive to any issues that arose. The breakfasts (which I believe are extra) were excellent. And it's in a great location.

Posted by on 21 May 2016

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3 out of 5

full of tour groups

Pros: locaton
Cons: they do a good job with big groups and English travelers but there is very little charm
Location: good vacation location
fine ok hotel close to the old section of town and walkable to cozen museum, staff lovely, room clean and fairly large and fine but it was really set up for tour groups / 3 stars maybe, 4 no

Posted by , from mill valley ca on 19 Sep. 2015

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About the Aquabella Hôtel & Spa

Location 2 Rue Des Etuves, Aix-en-Provence, Bouches-du-Rhone 13100

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:

  • Swimming pool

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

  • Dining venue(s)

Property Features

Aquabella Hôtel & Spa offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. A seasonal outdoor pool, a fitness center, and spa services are also featured at the boutique Aquabella Hôtel & Spa. For a fee, parking is available. This 4-star Aix-en-Provence hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Built in 1999
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Aix-en-Provence Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aquabella Hôtel & Spa offers 112 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 82-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

L orangerie - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this property from April to August. The rest of the year they are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • Please note, some room types at this property are not available when booking a stay with children.
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 18 per night (in/out privileges)
  • Nearby parking fee: EUR 18 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aquabella Aix-en-Provence
  • Aquabella Hotel
  • Hotel Aquabella
  • Hotel Aquabella Aix-en-Provence
  • Aquabella Aix En Provence
  • Aquabella Hotel Aix En Provence
  • Hotel Aquabella
  • Aquabella Hôtel & Spa Hotel
  • Aquabella Hôtel & Spa Aix-en-Provence
  • Aquabella Hôtel & Spa Hotel Aix-en-Provence

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger aren't allowed from April to August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.