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Onyx Boston Downtown

4-star property
155 Portland St, Boston, MA 1-855-887-0424
4.4 out of 5
Excellent!
See all 16 travelocity Reviews

"Perfect spot if you’re going to the garden for a game " More

By a verified traveller on Sat 06 Jan 2024

Points Of Interest

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Hotel Description

4-star boutique hotel near TD Garden

Central Boston getaway

Within a 10-minute walk of this West End hotel, you'll find TD Garden and Faneuil Hall Marketplace. Boston Harbor and New England Aquarium are also within 2 miles (3 km).

Business services

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $371* Per night/room 20 Apr. - 21 Apr.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Onyx Boston Downtown ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Onyx Boston Downtown

Everyone (7) Couples (3) Family (4)
5 out of 5
.

Posted by on 31 Jan. 2024

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4 out of 5

Posted by on 11 Jan. 2024

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5 out of 5
Perfect spot if you’re going to the garden for a game

Posted by on 6 Jan. 2024

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5 out of 5
It was just a great experience, I would recommend it to everyone.

Posted by , from Great Barrington on 9 Feb. 2023

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5 out of 5
Nice hotel

Posted by on 15 Jan. 2023

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5 out of 5
great service by all staff, clean, rooms were a bit small, but we weren't in the room much, so it wasn't a big deal to us.

Posted by on 17 Oct. 2022

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5 out of 5

Posted by on 7 Aug. 2022

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5 out of 5
Front desk staff was super helpful and accommodating.

Posted by on 16 Jun. 2022

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Comment from Hotel Management

19 Jun. 2022 by Onyx Staff

Thank you so much for this positive review! we are glad you enjoyed our wonderful staff!

4 out of 5
Overall very nice. Front desk (Shay) and valet staff (Jay) were great. Would have loved a coffee maker in the room.

Posted by on 19 Apr. 2022

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4 out of 5

Posted by on 23 Feb. 2022

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About the Onyx Boston Downtown

Location 155 Portland St, Boston, MA 02114

Property Features

As a guest of Onyx Boston Downtown, you'll find a 24-hour fitness center, tour/ticket assistance, and a vending machine. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Onyx Boston Downtown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Boston hotel is smoke free.

  • 112 guestrooms or units
  • 11 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2004
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: North Station (0.4 km / 0.3 mi)
  • Metro station: Haymarket Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Onyx Boston Downtown offers 112 accommodations with minibars and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

Onyx Bar - This cocktail bar serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is C0030600351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • State tax ID - C0030600351
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Guests are not provided with hand sanitizer
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Onyx
  • Onyx Boston
  • Onyx Hotel
  • Onyx Hotel Boston
  • Onyx Hotel Kimpton
  • Kimpton Onyx Hotel Boston
  • Kimpton Onyx Boston
  • Kimpton Onyx Hotel
  • Onyx Boston Downtown Hotel
  • Onyx Boston Downtown Boston
  • Kimpton Onyx Hotel an IHG Hotel
  • Onyx Boston Downtown Hotel Boston

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.