Skip to main content
Beginning of main content
4.2 out of 5

"Shower was not clean and in disrepair also on the website it lists that they have room service, which they don’t have very deceiving " More

By a verified traveller on Sun 10 Dec 2023

Enter dates to see availability

Hotel Description

3.5-star hotel perfect for exploring Burr Ridge

City center stay

You'll find Burr Ridge Village Center and Willowbrook Community Park within 3 miles (5 km) of this hotel. Also, Flagg Creek Golf Course is within 3 miles (5 km) and AMITA Health Adventist Medical Center Hinsdale is within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $126* Per night/room 31 Mar. - 1 Apr.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel

Everyone (9) Couples (1) Family (2)
4 out of 5
Shower was not clean and in disrepair also on the website it lists that they have room service, which they don’t have very deceiving

Posted by on 10 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

10 Dec. 2023 by Lax Mendoza - Front Office Manager

Dear Guest,Thank you for your recent stay at the Crowne Plaza Burr Ridge. We are delighted to know that you have enjoyed your stay with us. Kindly accept our sincerest apologies for the inconvenience and rest assured that this has been discussed with the concerned department. We are looking forward to welcome you back to the hotel in the future.Best Regards,

4 out of 5

Posted by on 25 Oct. 2022

Was this review helpful to you?
5 out of 5

Posted by on 24 Jun. 2022

Was this review helpful to you?
3 out of 5
Carpet had stains.

Posted by on 28 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

29 Jun. 2021 by Beth

thank you for your review!

5 out of 5
We enjoyed our nights stay at the Crown Plaza. The hotel was very clean, the staff was friendly and helpful with our questions. We will plan to stay here again when we return in the Spring of 2021.

Posted by , from Cincinnati Ohio on 20 Jul. 2020

Was this review helpful to you?
Comment from Hotel Management

21 Jul. 2020 by Beth

Thank you so much for the kind words from your recent stay! We will welcome you back in 2021!

4 out of 5
It was a good location for me. There was a leak in the hallway on my floor and there were buckets and other materials left there for several days. One morning my shower was not getting warm, so I called the front desk to see if they knew about a problem. When I mentioned trying to get hot water, the man at the front desk tried to make jokes. I didn’t find him funny. I just wanted to know the status of the water. He kind of implied that since I was checking out maybe I didn’t need a shower.... Again, not funny. Otherwise it was a good room and seemed clean. I appreciated that they provided a cleansing wipe in the room.

Posted by on 21 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

21 Oct. 2019 by Beth

Thank you so much for your review!

5 out of 5

Posted by on 9 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Sep. 2019 by Beth

Thank you for your review!

4 out of 5
Updated rooms very clean and comfortable. Enjoyed that a breakfast buffet was located wiynin the hotel.

Posted by on 4 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

5 Aug. 2019 by Beth

Thank you so much for your review!

3 out of 5

Posted by on 16 May 2019

Was this review helpful to you?
Comment from Hotel Management

17 May 2019 by Beth

Thank you for your review!

5 out of 5
Clean and comfortable. The hotel is right next to the highway so you can hear traffic noise but I wasn't bothered by this.

Posted by on 25 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

27 Apr. 2019 by Beth

Thank you for your review!

About the Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel

Location 300 S Frontage Road, Burr Ridge, IL 60527

Property Features

Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 7484 square feet (695 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel. A free area shuttle within 3 miles is available. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Burr Ridge hotel.

  • 123 guestrooms or units
  • 3 levels
  • 7484 sq ft of conference space
  • 695 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Willow Springs Station (6.1 km / 3.8 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Chicago SW - Burr Ridge, an IHG Hotel offers 123 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 9:30 AM.

Sip & Savor Cocktails - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.50 for adults and USD 6.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Burr Ridge
  • Quality Inn Burr Ridge
  • Oaks Hotel Burr Ridge Hotel Burr Ridge
  • Oaks Hotel Burr Ridge Hotel
  • Oaks Burr Ridge Hotel Burr Ridge
  • Crowne Plaza Chicago SW Burr Ridge Hotel
  • Crowne Plaza Chicago SW Hotel
  • Crowne Plaza Chicago SW Burr Ridge
  • Crowne Plaza Chicago SW

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Chicago-Hotels-Crowne-Plaza-Chicago-SW---Burr-Ridge,-an-IHG-Hotel.h23152-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Crowne-Plaza-Chicago-SW---Burr-Ridge,-an-IHG-Hotel.h23152-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Chicago-Hotels-Crowne-Plaza-Chicago-SW---Burr-Ridge,-an-IHG-Hotel.h23152-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.