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"Convenient location with two good quality restaurants attached. Front desk staff were very kind and helpful. " More

By a verified traveller on Sat 05 Aug 2023

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Hotel Description

3-star eco-certified hotel in Horizon

Horizon stay

Your stay at this Horizon hotel places you within 3 miles (5 km) of Aero Space Museum of Calgary and Sunridge Mall. Also, Peter Lougheed Centre is within 3 miles (5 km) and Calgary Zoo is within 6 miles (10 km).

Multiple dining options

This eco-certified hotel includes 2 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $126* Per night/room 9 May - 10 May

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sandman Hotel Calgary Airport ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sandman Hotel Calgary Airport

Everyone (4) Couples (1) Family (5)
1 out of 5
Unfortunately, this was the worst stay I've ever had at a Sandman hotel. They are usually very good which is why I chose this for a one night layover in yyc on the way to Jamaica. We arrived at 1030pm and we're exhausted. The phone number for the shuttle that was provided was incorrect. When we got into the room and unpacked, we noticed large bugs in the room. The room is actually poorly maintained and in need of renovation. My wife things there might be mouse droppings behind the toilet. It was too late to do anything about it as we needed to get some sleep before our early morning flight. I'm writing this at 4 in the morning as I've been waking up to strange sounds above me from pipes expanding and contracting after someone above took a shower it seems. I would never stay at this hotel again. Worst ever.

Posted by , from EDMONTON on 28 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Reservations Coordinator

Dear Shaheel,Thank you for taking the time to share your feedback regarding your stay with us. I would like to apologize on behalf of our entire team that we did not meet the standard you have received during previous stays. We pride ourselves on the high-quality standards we maintain, and would like to make things right.

5 out of 5
Convenient location with two good quality restaurants attached. Front desk staff were very kind and helpful.

Posted by , from OTTAWA on 5 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by Reservations Coordinator

Dear Valued Guest Destine, Thank you for taking the time to leave us such a wonderful review!We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, your review reaffirms the hard work we put in every day!We look forward to welcoming you back on your next visit to Sandman Hotel Calgary Airport!

2 out of 5
Room are in need of renovation and not very clean

Posted by , from LETHBRIDGE on 3 Aug. 2023

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Comment from Hotel Management

3 Aug. 2023 by Reservations Coordinator

Dear Sherry, We are planning a hotel renovation in the very near future. In the meantime, our Signature Hotel offers a new property with a modern feel and furnishings.

4 out of 5
Very conveniently located near the airport - which was great. Not much to see, or do, out that way but if I had really wanted to do something that evening, I would have stayed at the property downtown Calgary.

Posted by on 28 Oct. 2022

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Comment from Hotel Management

31 Oct. 2022 by Reservations Coordinator

Dear Loralie,Thank you for taking the time to share your review and for choosing to stay with us. We are so glad to hear that you enjoyed your experience and we look forward to your next visit at the Sandman Hotel Calgary Airport.

5 out of 5
Better signage for the elevators - there are two sets leading to different room numbers. Maybe identify which bank of elevators takes you to which room numbers?

Posted by on 28 Oct. 2022

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Comment from Hotel Management

31 Oct. 2022 by Reservations Coordinator

Dear Loralie,Thank you for taking the time to share your feedback regarding your stay with us, rest assured these concerns will be addressed immediately and we will make sure to communicate this.

2 out of 5
The small window air conditioner was not working properly, called frontdesk and he said he will get checked but never did. opened windows but still was pretty warm/hot and uncomfortable night.

Posted by , from RED DEER on 3 Oct. 2022

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Comment from Hotel Management

3 Oct. 2022 by Reservations Coordinator

Dear Sajjad,We are sorry to hear of your less than satisfactory experience with us. Being known for our great customer service, it came as a surprise. We value our customers' opinions and would like to thank you for bringing this to our attention. If you are open to discussing this further, I would love to hear from you.

5 out of 5
Very friendly and professional staff. Easy check in and out. Pool was loud and rowdy filled with teenagers in small area. But room was clean with large bathroom.

Posted by on 4 Jul. 2022

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Comment from Hotel Management

4 Jul. 2022 by Sandeep

Dear Renee, Thank you for taking the time to review your recent stay experience with us at Sandman Calgary Airport. We are truly delighted to know that you had a pleasant and enjoyable experience during your visit in Calgary and that our friendly and diligent staff made you feel at home. Looking forward to welcoming you back for another memorable experience in the very near future. Sincerely yours

5 out of 5
Very comfortable room and very quiet. Staff are very helpful and dining options are excellent. The only disappointment was the amount of plastic wrapping, but perhaps it's just my lack of experience with travelling. Disposable coffee cups were wrapped in plastic. Plastic drinking cups were wrapped in plastic. Never seen that before. I get the need for things to be sanitized, but wow.

Posted by on 11 Feb. 2022

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Comment from Hotel Management

11 Feb. 2022 by Sandeep

Dear Jay, Thank you for taking the time to review your recent stay experience with us at Sandman Calgary Airport. We are truly delighted to know that you had a pleasant and enjoyable experience during your visit in Calgary and that our friendly and diligent staff made you feel at home. Looking forward to welcoming you back for another memorable experience in the very near future. Sincerely yours,

5 out of 5

Posted by on 19 Jul. 2023

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Comment from Hotel Management

22 Aug. 2023 by Reservations Coordinator

Dear Randall,Thank you so much for the positive rating, and for choosing to stay with us!Our team is happy that you're happy, and we look forward to your next visit to Sandman Hotel Calgary Airport!

4 out of 5

Posted by on 8 Jul. 2023

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Comment from Hotel Management

2 Aug. 2023 by Reservations Coordinator

Thank you for the review. We hope to see you again!

About the Sandman Hotel Calgary Airport

Location 25 Hopewell Way N.E., Calgary, AB T3J 4V7

Property Features

Sandman Hotel Calgary Airport offers its guests an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and laundry facilities are also featured at the eco-certified Sandman Hotel Calgary Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3-star Calgary hotel is smoke free.

  • 177 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2003
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Sandman Hotel Calgary Airport offers 177 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Moxies - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Chop Steakhouse & Bar - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sandman Hotel Calgary Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is not sealed after cleaning

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: CAD 5 per night
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Calgary Airport Sandman
  • Calgary Airport Sandman Hotel
  • Sandman Calgary Airport
  • Sandman Calgary Airport Hotel
  • Sandman Hotel Calgary Airport
  • Sandman Hotel
  • Sandman Hotel Suites Calgary Airport
  • Sandman Calgary Calgary
  • Sandman Hotel Calgary Airport Hotel
  • Sandman Hotel Calgary Airport Calgary
  • Sandman Hotel Calgary Airport Hotel Calgary

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.