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4.2 out of 5

"Location is fantastic! " More

By a verified traveller on Sat 03 Jul 2021

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Hotel Description

3-star hotel near Michigan Avenue

City center stay

A stay at this Downtown Chicago hotel places you steps from Michigan Avenue and within a 10-minute walk of Chicago Riverwalk. Also, Chicago Theatre is within half a mile (1 km) and Millennium Park is within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a gym. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Valet parking, a 24-hour business center, and limo/town car service are also offered.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $190* Per night/room 21 Apr. - 22 Apr.

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Chicago-Downtown ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Chicago-Downtown

Everyone (5) Couples (1) Family (4)
5 out of 5

Posted by on 13 Sep. 2022

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5 out of 5

Posted by , from Portage on 12 Dec. 2021

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4 out of 5

Posted by on 20 Jul. 2021

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4 out of 5
Location is fantastic!

Posted by on 3 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by Jim

Thank you for your posting!

2 out of 5
The toilet leaked the carpet was soaking wet. The bathroom tub moved from what I assume was rotted wood. The room above us leaked the walls were wet. The room itself was great! Spacious, clean. I disliked how gross the walls were in the bathroom/bedroom.

Posted by on 24 May 2021

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Comment from Hotel Management

24 May 2021 by Jim

Oh no! This is alarming, but we are unable to verify this complaint. We trust you brought any issue to our attention, and we were able to fix it for you right away.

5 out of 5

Posted by on 8 May 2021

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Comment from Hotel Management

20 May 2021 by Jim

Thank you for the great rating!

5 out of 5
Wonderful experience

Posted by on 25 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by Jim

Thank you for the excellent review!

4 out of 5

Posted by on 29 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by Jim

Thank you for your rating

4 out of 5
The room was clean and very welcoming. The pool area is a bit small, and floaters should be available for the little children. They were many toddlers in the pool brought down by their underage siblings.

Posted by on 14 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Jim

Hello and thank you for your posting! We know our pool is very popular, please always let us know should anything ever not be right during your stay!

About the Homewood Suites by Hilton Chicago Downtown

Location 40 East Grand Avenue, Chicago, IL 60611

Property Features

Homewood Suites by Hilton Chicago-Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Homewood Suites by Hilton Chicago-Downtown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

  • 233 guestrooms or units
  • 19 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1 km / 0.6 mi)
  • Metro station: Grand Station (Red Line) (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Sitting area
  • MP3 dock
  • LCD television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Long-term renters welcome
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property does not offer onsite COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 55.00 per night
  • Valet parking fee: USD 67 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Chicago Downtown
  • Homewood Suites Chicago Downtown
  • Homewood Suites Hilton Chicago Downtown Hotel
  • Homewood Suites Hilton Chicago Downtown
  • Homewood Suites Hilton Hotel Chicago Downtown
  • Chicago Homewood Suites
  • Homewood Chicago
  • Homewood Suites By Hilton Chicago Downtown Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.