"I requested and paid for a late check out for both rooms. Housekeeping did not get the notification, and knocked on one door at 8:00 a.m. and the oth ... " More
Downtown Chicago stay
Within a 10-minute walk of this Downtown Chicago hotel, you'll find Chicago Riverwalk and Chicago Theatre. Millennium Park and Art Institute of Chicago are also within 2 miles (3 km).
Free breakfast
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.
1 Jan. 2024 by Ben
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Thank you for sharing your experience with us. We promise to address the comments regarding your stay, as we strive to provide a perfect stay for all guests. We hope to be your choice hotel whenever your travels bring you back to Chicago! Thank you so much for the review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging
30 Oct. 2023 by Ben
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging
14 Apr. 2022 by Wyll
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager
8 Mar. 2022 by Wyll
Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again!
4 Aug. 2021 by General Manager
We love this location too! Come back soon.
7 Jul. 2021 by General Manager
Thank you for your kind review!
16 Feb. 2021 by Judson
We apologize for the noise complaints and we will absolutely change it out. We hope you let us know when return and we will ensure you room is perfect.
25 Feb. 2021 by Judson
Thank you for the review! Please come back soon.
10 Sep. 2020 by Judson
Thank you for the feedback. We do apologize for what you experienced and we will begin investigating immediately.
24 Jan. 2020 by Dual Front Desk Supervisor
Thank you for your response and feedback!
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 1356 square feet (126 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Residence Inn by Marriott Chicago Downtown / River North. Parking is available for a fee. This 3.5-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Residence Inn by Marriott Chicago Downtown / River North offers 270 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Holloway's - This cocktail bar serves dinner only.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges a fee for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.