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The Westin Chicago River North

4.5-star property
320 N Dearborn St, Chicago, IL 1-855-887-0424
4.4 out of 5
Excellent!
See all 16 travelocity Reviews

"Beautiful property in a great location. You won’t be disappointed " More

By a verified traveller on Sun 30 Jan 2022

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Hotel Description

Luxury hotel near Chicago Theatre

Downtown Chicago stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Chicago Theatre and Chicago Riverwalk. Michigan Avenue and Millennium Park are also within half a mile (1 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, express check-out, and a computer station are also on offer.

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $291* Per night/room 10 May - 11 May

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Chicago River North ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Chicago River North

Everyone (10) Business (1) Couples (2) Family (3)
2 out of 5

Posted by , from LOUISVILLE on 18 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by Emily, Rooms Operations Manager

Dear Brian-Thank you for taking the time to rate the hotel. We are sorry that we failed to meet your expectations but hope that you will give us the opportunity to show you the stay that you expect in the future. Thank you again!

5 out of 5

Posted by , from Bartonville on 14 Nov. 2022

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1 out of 5

Posted by on 11 Oct. 2022

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5 out of 5
Beautiful property in a great location. You won’t be disappointed

Posted by , from MIDLAND on 30 Jan. 2022

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5 out of 5

Posted by on 22 Feb. 2020

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5 out of 5
All was as fine as past 26 years like Starwood’s Service past !

Posted by on 28 Dec. 2019

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5 out of 5
The views are spectacular! The restaurant was beautiful and the people are great ! Thanks !

Posted by on 10 Nov. 2019

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4 out of 5
I was frustrated with the club access as I understood it to include happy hour cocktails And that was not the case. Otherwise, room was great and service was great. Pedro, at the bar, was an amazing server. Responsive, kind and friendly. We lived talking to him.

Posted by on 22 Jun. 2019

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5 out of 5

Posted by on 27 May 2019

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5 out of 5

Posted by on 26 May 2019

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About the The Westin Chicago River North

Location 320 N Dearborn St, Chicago, IL 60654

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 13 meeting rooms. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Chicago River North. The hotel can provide concierge services and wedding services. Parking is available for a fee. This Chicago hotel is smoke free.

  • 1 building
  • 445 guestrooms or units
  • 20 levels
  • Built in 1987
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: State Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

320 RiverBar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per pet, per day
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Children stay free 12
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–30 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago River North Westin
  • Westin
  • Westin Chicago River North
  • Westin Hotel Chicago River North
  • Westin Chicago River North Hotel
  • Westin River North Hotel
  • Westin River North
  • The Westin Chicago River North Hotel Chicago
  • Chicago Westin
  • The Westin Chicago River North Hotel
  • The Westin Chicago River North Chicago
  • The Westin Chicago River North Hotel Chicago

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.