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W Chicago - City Center

4-star property
172 W Adams St, Chicago, IL 1-855-887-0424
4.2 out of 5
Very good!
See all 17 travelocity Reviews

"Tasteful place and swanky virtually no amenities. Also over price and zero parking. " More

By a verified traveller on Mon 07 Oct 2019

Points Of Interest

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Hotel Description

Beaux Arts hotel near Willis Tower

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Willis Tower and Art Institute of Chicago. Also, Millennium Park is within half a mile (1 km) and Pritzker Pavilion is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a hair salon are also offered.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $217* Per night/room 26 Apr. - 27 Apr.

Fabulous Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cool Corner Room, Studio, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spectacular Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spectacular Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

W Chicago - City Center ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for W Chicago - City Center

Everyone (12) Couples (2) Family (2)
5 out of 5

Posted by , from Brownstown on 22 Jan. 2023

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5 out of 5

Posted by on 1 Aug. 2022

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5 out of 5
Would stay again

Posted by on 17 Aug. 2021

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2 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Tamika P.

I am sorry your stay was less than outstanding. If you find yourself back at W please reach out to the property insider. I could ensure your stay will be nothing less than perfect.

4 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by DeJuan E. (W Insider)

Thanks for staying with us. We can't wait to welcome you back!

3 out of 5
Tasteful place and swanky virtually no amenities. Also over price and zero parking.

Posted by on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Tamika P ( Insider)

Thank you for your response, unfortunately we use a third party source for parking. Therefore parking prices are not determined by Marriott Hotels. The amenities that we offer are usually disclosed during the Check In process. Nonetheless, we value your feedback.

5 out of 5
The location was good, the front desk manager was thoughtful, and the room I eventually received was spacious.

Posted by , from Malibu, CA on 28 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by DeJuan E. (W Insider)

So thrilled to hear you enjoyed your stay and had an opportunity to interact with our wonderful staff. We can't wait to welcome you back on your next downtown Chicago getaway!

5 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by DeJuan E. (W Insider)

Thanks for staying with us! We can't wait to welcome you back on your next downtown Chicago getaway!

5 out of 5
Loved the building and location. Would’ve been nice to have a mini-fridge in the room.

Posted by , from Richmond, VA on 3 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by Jennifer

Thank you so much for staying with us! We truly appreciate the feedback.

4 out of 5

Posted by on 23 May 2019

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Comment from Hotel Management

23 May 2019 by DeJuan E. (W Insider)

Thank you for staying with us during your time in downtown Chicago!

About the W Chicago - City Center

Location 172 W Adams St, Chicago, IL 60603

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12608 square feet (1171 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly W Chicago - City Center. For a fee, parking is available. This Beaux Arts Chicago hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 22 levels
  • 12608 sq ft of conference space
  • 1171 sq m of conference space
  • Built in 1928
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Chicago Union Station (0.9 km / 0.6 mi)
  • Metro station: Quincy Metro Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

W Chicago - City Center offers 403 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Midland Social club - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch.

MSC Bar - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 125 per accommodation, per day, plus a deposit of USD 150 per stay
  • Weight limit: 88 lbs per pet
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 50.00 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 125 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago W City Center
  • W Chicago City Center
  • W Hotel Chicago City Center
  • w Chicago - City Hotel Chicago
  • w Hotel Chicago
  • w Hotels Chicago
  • Hotel W Chicago City Center
  • W Chicago - City Center Hotel
  • W Chicago - City Center Chicago
  • W Chicago - City Center Hotel Chicago

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.