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"It served our purpose to make the best of our time " More

By a verified traveller on Sun 24 Mar 2024

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Hotel Description

Hotel near California State Polytechnic University, Pomona in Pomona

Westmont stay

With a stay at this Westmont hotel, you'll be within 2 miles (3 km) of California State Polytechnic University, Pomona and 6 miles (10 km) of Wally Parks NHRA Motorsports Museum. Fairplex and Auto Club Raceway at Pomona are also within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $141* Per night/room 28 Apr. - 29 Apr.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

La Quinta Inn & Suites by Wyndham Pomona ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Pomona

Everyone (9) Family (5)
3 out of 5

Posted by on 27 Mar. 2024

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Comment from Hotel Management

28 Mar. 2024 by Customer Service

Kristen, your rating has been noted and we'd appreciate it if you could elaborate more on your stay at La Quinta Inn & Suites by Wyndham Pomona. By doing so, you can help us better meet the needs of our guests. We're constantly striving to improve our service and your feedback is crucial for that.

5 out of 5
It served our purpose to make the best of our time

Posted by on 24 Mar. 2024

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Comment from Hotel Management

27 Mar. 2024 by Customer Service

Thomas, it's wonderful to hear that your stay at La Quinta Inn & Suites by Wyndham Pomona perfectly met your needs and you utilized your time effectively. We appreciate your feedback and look forward to welcoming you back in the future.

5 out of 5

Posted by on 3 Dec. 2023

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Comment from Hotel Management

24 Dec. 2023 by Customer Service

Cristal, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at La Quinta Inn & Suites by Wyndham Pomona!

4 out of 5
The room smells bad. It appears that the carpet was cleaned but not drying. The smell was putty bad. Staff was great breakfast was good.

Posted by on 12 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Customer Service

Thank you for the feedback, Julio.While it's great you enjoyed your time with us, we regret that our cleanliness and condition of our furnishings didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward.We look forward to hosting you again soon for a more positive experience.

1 out of 5
The room didn't have a hair dryer which is supossed to be in all of the rooms, when I went to ask for a hair dryer the person in charge could not get me one. The bathtub would fill up with water by the time you were done with your shower. The toilet seat was almost falling off of the toilet. The AC did not work. The balcony was littered with pieces of the trees from outside and had chucks of stucco broken off of the sides.They charged for parking and the security gates didn't work and also the security doors into the hotel don't work either. I talked to the assistant manager and was told that i would get half credit for both nights that I stayed at the hotel, NEVER got a single penny of credit. I have pictures of some of the stuff that was wrong. I will be contacting the corporate office about these problems as well.

Posted by on 10 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Customer Service

Todd, thank you for taking the time to share your experience with us. We sincerely apologize for the various inconveniences you faced during your stay. It is disappointing to hear that the amenities in your room, such as the hair dryer and AC, were not functioning as expected. Additionally, we're sorry to learn about the bathtub and toilet seat issues in your bathroom.The balcony's cleanliness and the condition of the hotel's exterior clearly did not meet your expectations, and we apologize for that. We will be forwarding your concerns to the appropriate department so that they are promptly addressed. Furthermore, we understand that you encountered issues with our parking facilities and security measures. Your safety and comfort are of the utmost importance to us, so we will take your comments into serious consideration to improve our services.We also apologize for the miscommunication regarding the credit that you were promised by our assistant manager. This is definitely not the experience we aim to provide our guests, and we would like to make it right. We encourage you to reach out to our corporate office and provide further details, including your reservation information and any supporting documentation, so that we can investigate and resolve the matter to your satisfaction.Once again, we sincerely apologize for the negative experience during your stay, and we hope that you will give us an opportunity in the future to provide the quality service and accommodations that you expect.

3 out of 5

Posted by on 17 Apr. 2023

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Comment from Hotel Management

8 May 2023 by Customer Service

We appreciate the feedback, Kim.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

5 out of 5
The Property was convenient to a lot of area things. The Hotel itself is an older Hotel but was clean, nice & friendly staff. Breakfast in the morning was good wish there was more fruit but hot breakfast a plus. Had two rooms which were adjoining, made it nice with kids and grand kids. We were there for a Graduation event drive was maybe 15min convenient. Parking was $5 but welcome to California.

Posted by on 19 Dec. 2022

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Comment from Hotel Management

20 Dec. 2022 by Customer Service

Thank you for taking the time to leave this wonderful review, Ray!We're thrilled to know you enjoyed your stay at La Quinta Inn & Suites by Wyndham Pomona so much! We strive for excellence so we're pleased to hear you appreciated not only our convenient location and clean rooms, but also our friendly staff, delicious breakfast and adjoining rooms! Your praise lets us know we're succeeding!We can't wait to host you again for yet another unforgettable visit!

4 out of 5

Posted by on 5 Nov. 2022

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3 out of 5
Property is safe and clean, staff was polite and helpful. Parking is convenient. My only complaint is the hotel gym hours are 5am-10pm; tried entering the gym at 5:30am and was told due to COVID they don’t open until 7am, despite the sign on door saying 5am. Really just a petty inconvenience but it wasted two hours of my morning waiting for gym to open.

Posted by on 30 Jul. 2022

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Comment from Hotel Management

1 Aug. 2022 by Customer Service

We appreciate the feedback, Bruce. It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our clean accommodations and interacting with our team despite the problems you had with our gym hours. We endeavor to offer the best experience possible and your feedback will help. Thank you. We do hope to see you again soon so we can share a more positive experience with you.

5 out of 5

Posted by on 15 Nov. 2021

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About the La Quinta Inn & Suites by Wyndham Pomona

Location 3200 W Temple Ave, Pomona, CA 91768

Property Features

La Quinta Inn & Suites by Wyndham Pomona offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly La Quinta Inn & Suites by Wyndham Pomona also features gift shops/newsstands, concierge services, and laundry facilities. Parking is available for a fee. This Pomona hotel is smoke free.

  • 161 guestrooms or units
  • 4 levels
  • 2 buildings
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Walnut Industry Station (7.8 km / 4.8 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

La Quinta Inn & Suites by Wyndham Pomona offers 161 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diamond Bar Inn
  • Diamond Bar Inn Pomona
  • Diamond Bar Pomona
  • Quinta Inn Pomona Cal Poly
  • Quinta Inn Cal Poly
  • Quinta Pomona Cal Poly
  • Quinta Cal Poly
  • Quinta Inn Pomona
  • La Quinta Inn Suites Pomona Cal Poly
  • Diamond Bar Inn Suites
  • Quinta Wyndham Pomona Hotel
  • Quinta Wyndham Pomona
  • Hotel La Quinta by Wyndham Pomona Pomona
  • Pomona La Quinta by Wyndham Pomona Hotel
  • Hotel La Quinta by Wyndham Pomona
  • La Quinta by Wyndham Pomona Pomona
  • Quinta Wyndham Hotel
  • Quinta Wyndham
  • La Quinta Inn Suites Pomona
  • La Quinta Inn Suites Pomona Cal Poly
  • La Quinta Inn & Suites by Wyndham Pomona Hotel
  • La Quinta Inn & Suites by Wyndham Pomona Hotel Pomona
  • La Quinta Inn & Suites by Wyndham Pomona Pomona
  • La Quinta Inn Suites Pomona
  • La Quinta by Wyndham Pomona
  • Diamond Bar Inn Suites
  • La Quinta Inn Suites Pomona Cal Poly
  • La Quinta Inn & Suites by Wyndham Pomona Hotel
  • La Quinta Inn & Suites by Wyndham Pomona Pomona
  • La Quinta Inn & Suites by Wyndham Pomona Hotel Pomona

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.