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Quality Inn & Suites Kissimmee by The Lake

3-star property
7785 W. US 192, Kissimmee, FL 1-855-887-0424
4.4 out of 5
Excellent!
See all 16 travelocity Reviews

"Construction Trucks parked in parking lot and starting and stopping all night. Door had no insulation so you could hear anything. Was unable to sleep ... " More

By a verified traveller on Fri 22 Dec 2023

Points Of Interest

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Hotel Description

Hotel near Disney's Animal Kingdom® Theme Park in Kissimmee

In shopping district

At this Kissimmee hotel, you'll be within 6 miles (10 km) of Disney's Hollywood Studios® and 9 miles (15 km) of Disney's Animal Kingdom® Theme Park. Also within 9 miles (15 km) are Disney Springs™ and Magic Kingdom® Park.

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include continental breakfast, free self parking, and a theme park shuttle.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $96* Per night/room 1 May - 2 May

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Double Beds, 2 Room Efficiency Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

2 Double Beds, 2 Room Suite, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

King Bed 2 Room Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites Kissimmee by The Lake ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Kissimmee by The Lake

Everyone (11) Couples (1) Family (4)
5 out of 5

Posted by on 31 Mar. 2024

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Comment from Hotel Management

4 Apr. 2024 by front desk

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Kissimmee by The Lake. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

5 out of 5

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Front Desk staff

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Kissimmee by The Lake. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

5 out of 5

Posted by on 16 Jan. 2024

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Comment from Hotel Management

19 Feb. 2024 by FRONT DESK

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Kissimmee by The Lake. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

3 out of 5
Construction Trucks parked in parking lot and starting and stopping all night. Door had no insulation so you could hear anything. Was unable to sleep due to noise

Posted by on 22 Dec. 2023

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Comment from Hotel Management

3 Jan. 2024 by Management Team

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Kissimmee by The Lake. We sincerely appreciate your feedback. Your comments will be shared with our team.

4 out of 5

Posted by on 2 Dec. 2023

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Comment from Hotel Management

3 Jan. 2024 by Management Team

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Kissimmee by The Lake. We sincerely appreciate your feedback. Your comments will be shared with our team.

4 out of 5
The free breakfast and shuttle ride made this an attractive offer

Posted by on 31 May 2023

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Comment from Hotel Management

1 Jun. 2023 by Quality inn & suites

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Kissimmee by The Lake. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

4 out of 5

Posted by on 19 Feb. 2023

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Comment from Hotel Management

18 Mar. 2023 by Quality Inn & Suites

Thanks for staying with us. We appreciate your feedback!

4 out of 5
VERY friendly staff, however our room was uncomfortably humid and that made it difficult to sleep

Posted by on 11 Jul. 2022

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Comment from Hotel Management

14 Jul. 2022 by AP

thank you AnnaMarie for your feedback, were glad you enjoyed your stay, and we hope to see you again in the future

5 out of 5
Rooms inside were impeccable!

Posted by on 1 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by vh

Thank you very much for staying with us! Please come back soon

5 out of 5

Posted by , from Barbourville on 31 Oct. 2021

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About the Quality Inn & Suites Kissimmee by The Lake

Location 7785 W. US 192, Kissimmee, FL 34747

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly Quality Inn & Suites Kissimmee by The Lake. Self parking is free. Smoking is allowed in designated areas at this Kissimmee hotel.

  • 180 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2016
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free theme park shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites Kissimmee by The Lake offers 180 accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary newspapers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 40-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10 AM.

Juicy Crab & Oyster bar - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 4:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Car recommended
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Continental Plaza
  • Continental Plaza Hotel
  • Continental Plaza Hotel Kissimmee
  • Continental Plaza Kissimmee
  • Kissimmee Plaza Hotel
  • Quality Inn Kissimmee Lake
  • Quality Kissimmee Lake
  • Quality Inn Kissimmee
  • Quality Inn Suites Kissimmee by The Lake
  • Quality Inn & Suites Kissimmee by The Lake Hotel
  • Quality Inn & Suites Kissimmee by The Lake Kissimmee
  • Quality Inn & Suites Kissimmee by The Lake Hotel Kissimmee

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites Kissimmee by The Lake.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.