Note fondée sur 335 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 mars 2024 sur Expedia
nobody there after office hours?
Commentaires de Gestion de l’hôtel
15 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Louie, We sincerely apologize for any confusion or miscommunication caused regarding our check-in policies. It is never our intention to make our guests feel unwelcomed or uncared for; we genuinely regret not showing you the hospitality you deserve and that we are known for providing.Sincerely,Hotel Management
par un voyageur
Publié le 11 mars 2024 sur Expedia
Daytime staff really rude!
Commentaires de Gestion de l’hôtel
13 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Laurie, Thank you for sharing your experience. We apologize if we did not fully meet your expectations during your stay. Our goal is to provide the highest customer service and continually strive to improve our guest experience. We will address your concerns with our staff to ensure we are well-poised to serve you in the future. We are grateful for your patience. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely,Hotel Management
par un voyageur
Publié le 6 mars 2024 sur Expedia
People banging around and arguing at al hours the night, multiple police at the property two nights in a row. The place smells bad. You can burn food in a room but don't smoke.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Hotel Management, Gestion de l’hôtel
Dear Gary, We appreciate your review and apologize for any inconvenience caused by the noise and smell during your stay. Ensuring a peaceful and comfortable experience is our priority, and we regret falling short. Your feedback is valuable, and we are actively addressing these concerns to enhance the overall guest experience. We are committed to improving, and we hope you'll give us another opportunity to provide a more enjoyable stay in the future. Thank you for your understanding.Sincerely,Hotel Management
par un voyageur
Publié le 17 janv. 2024 sur Expedia
No one was at front desk at anytime, had to call and wait for someone and if you wanted a coffee pot or any kitchen supplies you had to pay for them. Will never stay here again or recommend to anyone
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Hotel Management, Gestion de l’hôtel
Dear Julie, We genuinely apologize for the inconvenience you faced during your stay. Your experience falls short of our service standards, and we regret any frustration caused. We appreciate your feedback, and it's being taken seriously to enhance our service. Regarding kitchen supplies, we are sorry you were unaware of the charges. Your insights help us improve, and we are committed to ensuring a more positive experience in the future. Thank you once more for sharing your feedback. We look forward to the possibility of welcoming you back soon so we can demonstrate the exceptional hospitality that we are known for providing.Sincerely,Hotel Management
par un voyageur
Publié le 3 janv. 2024 sur Hotels
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Hallways were dirty and had trash everywhere.
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Anna, We sincerely apologize for the cleanliness concerns you encountered during your stay. This is not indicative of our usual standards, and we appreciate you bringing it to our attention. Our housekeeping team will address the issues you've raised to ensure a more pleasant environment for our guests. Please be assured that corrective measures will be taken. We value your feedback and hope you will consider giving us another opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 29 déc. 2023 sur Hotels
par un voyageur
Publié le 15 déc. 2023 sur Expedia
It was a nice place.
par un voyageur
Publié le 15 déc. 2023 sur Hotels
par un voyageur
Publié le 5 déc. 2023 sur Expedia
