Ratings based on 1,103 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 18, 2024
The only I had for not rating higher for staff is the person at the front desk was unfriendly he had no people skills and cared less about the people checking in
Comment from Hotel Management
Apr. 21, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear Michel, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We see we have room for improvement and will share this with our team so we can provide all our guests with great hospitality. We wish you well on all your travel always.
by A traveller
Posted Apr. 14, 2024
Everything was in good order
Comment from Hotel Management
Apr. 21, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear Charles, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.
by A traveller from Colorado Springs
Posted Apr. 4, 2024
Comment from Hotel Management
Apr. 29, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear Michael,Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast.
by A traveller
Posted Apr. 2, 2024
Location
Comment from Hotel Management
Apr. 9, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear Tom,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We are pleased to know that you enjoyed your stay. We look forward to serving you in future.
by A traveller from PARKER
Posted Apr. 1, 2024
Check-in staff was rude and non-welcoming...
Comment from Hotel Management
Apr. 1, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear Jerry,We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns.
by A traveller from PARKER
Posted Mar. 31, 2024
Check-in clerk was inconsiderate to our stated limited mobility needs (70 yrs couple)...room provided required much walking from available parking...nearest stairs to 2nd floor provided room were barricaded & not usable, requiring additional walking/effort. Talked to clerk re unsatisfactory room location...replied rudely and he said we had "attitude". Clerk became insulting and offensive , and threatened to cancel our stay because we'were unhappy with his service. Clerk then offered alternate room ~ 100 yds distant from the first room and offered no assistance for moving to that alternate room; again, limited mobility was not considered!... Overall, quite a disgusting experience!!!
Also, security locks on second room door were inoperable.
Comment from Hotel Management
Apr. 1, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear Jerry,We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns.
by A traveller
Posted Mar. 21, 2024
The room was not cleaned. The beds were made but dirty towels left in the bathroom on the floor and in the tub. Garbage cans full, no clean cups. When we got there the door was not latched so I informed the front desk. Then when when we went in we found the mess. They had no house keeping available, no clean towels to offer us. The only thing they could do was apologize. We couldn’t shower, felt we needed to get our own blankets out of our vehicles. They said they had no open rooms to move us. Yet never offered a discount!
Comment from Hotel Management
Apr. 2, 2024 by Management, Hotel Management
Thank you for your feedback. I will share your comments with our team
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear, Leilani,We appreciate you taking the time to rate us. Please elaborate with review so we can have the opportunity to better serve you in future and get better rating.
by A traveller
Posted Feb. 16, 2024 on Expedia
I asked for first floor as i am handicapped. The check in person was extremely rude and said he might not have 1st floor but the hotel did nit fill up at all and first floor was available. He purposefully put me in a distant first floor that i had to walk alot to the car. He could of easily put in a room with parking directly in front of the room
Comment from Hotel Management
Feb. 17, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear Sheila,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have looked in to your account and I saw that our system had auto generated the room assignment on second floor and then the front desk agent manually changed it to first floor. Which is what you have asked for. also we are outdoor property so our parking is available by the room. Sometimes the hotel looks empty or you may not see as many cars in parking lot but if we have reservations the rooms get auto assigned and first floor is the first one to go out. You had booked our two beds not the handicap room. Again, I apologies for the inconvenience.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Hailey (Assistant General Manager), Hotel Management
Dear Stacy,Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. It is always a pleasure to receive positive feedback.
