Ratings based on 619 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Expedia
Great location, nice breakfast, great staff.
Comment from Hotel Management
Feb. 28, 2024 by ~CA, Hotel Management
We are pleased to hear that you enjoyed a nice breakfast and great staff, and that the location met your needs. Thank you for taking the time to share your experience and rating us a 5/5! We hope to welcome you again, soon.
by A traveller
Posted Feb. 27, 2024 on Expedia
Very nice stay. Location is great. Plenty of dining choices. Personnel all very friendly and polite. Very clean hotel. Breakfast was good.
Comment from Hotel Management
Feb. 28, 2024 by ~CA, Hotel Management
We appreciate you taking the time to share your experience during a recent stay with us. We value your feedback, and it will be shared with our team! We look forward to seeing you on your next visit to the area.
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by ~CA, Hotel Management
Thank you for taking the time to let us know how we are doing and rating us a 5/5! We hope that we met or even exceeded your expectations and hope to welcome you again, soon.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by ~CA, Hotel Management
We appreciate you taking the time to let us know how we are doing and rating us a 10/10! Our guest experience is vital to us, and we are pleased that you enjoyed your stay with us.
by A traveller
Nice place to rest!
Posted Feb. 23, 2024 on Hotelshonestly this hotel was amazing for the price. the room was CLEAN, and that’s saying something because my standards are high! the beds were comfy enough, and the front desk was kind and helpful. There was some weird markings on my bedside table, but I didn’t mind too much because the room was overall very clean and well kept. I informed the front desk about the markings (mostly so I wouldn’t be blamed for them) and they were apologetic. The area is also very nice and seemed very safe. I stayed here during a very busy convention and the hotel was a nice, safe, comfortable place to get rest.
Comment from Hotel Management
Feb. 23, 2024 by ~CA, Hotel Management
Thank you for your time in letting us know how your stay with us went and rating us a 10/10! We are pleased to hear that you enjoyed your stay with us, and your room was clean and comfy! Happy to hear that you had a comfortable place to rest. We look forward to seeing you on your next visit to the area.
by A traveller
Posted Feb. 17, 2024 on Hotels
Customer service horrible!!! I being on many marriotts and never had to deal with customer service like this!!! Felt I was kn those cheap motels...
Comment from Hotel Management
Feb. 18, 2024 by ~CA, Hotel Management
Thank you for taking the time to let us know how we are doing. We apologize for not meeting your expectations and your feedback has been shared with our staff and managers to make sure we are delivering the best customer service that you deserve and expect. We hope to get another opportunity upon your next visit to the area. Again, Thank you for your time and feedback.
by A traveller
Posted Feb. 16, 2024 on Expedia
Friendly staff, clean
Comment from Hotel Management
Feb. 18, 2024 by ~CA, Hotel Management
Thank you for your time in letting us know how we are doing and rating us a 5/5! We value your feedback and are pleased to have met your expectations.
by A traveller
Posted Feb. 10, 2024 on Expedia
The staff were very nice. Had a hard time finding hotel at first- didn’t realize there were 2 of these in Alexandria. The breakfast was fantastic, beds good and the pool was great too.
Comment from Hotel Management
Feb. 12, 2024 by ~CA, Hotel Management
Thank you for taking the time to let us know how we are doing and for that great rating of 5/5! We are pleased to hear that you enjoyed your breakfast, and the pool! We look forward to you staying with us again upon your next visit to the area.
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 5, 2024 by ~CA, Hotel Management
Thank you for taking the time to leave a rating in regard to your stay with us. We're pleased to see you had a positive experience, and we always strive for that five out of five! We're looking forward to your next visit.
by A traveller from Hopkinton
Posted Jan. 28, 2024 on Expedia
Really liked this Fairfield Inn. Great value for the money. Check in in was smooth and we were able to get in before check in with an upgraded room. Staff was very attentive and pleasant. Whole place is clean and fresh. Very nice pool and hot tub area and small gym which we used both days. Breakfast was VERY good as these types of breakfasts go, and good coffee! Would stay here again in a heartbeat.
Comment from Hotel Management
Jan. 28, 2024 by ~CA, Hotel Management
Dear Susan,On behalf of the entire hotel team, I want to thank you for sharing about your experience during your recent visit with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff and mangers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
