Ratings based on 607 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 3, 2023 on Expedia
by A traveller
Posted Oct. 23, 2023 on Expedia
It was ok. Bedroom was good, comfortable bed and good bathroom. The living room part of the suite was pretty bad, very uncomfortable furniture.
The food was mostly poor, even for buffet food. Breakfast was an exception and was pretty good. As we stayed for more than 4 nights we got a free booking at one of the "restaurants". The food came out the same quality as the buffet (poor). The tiramisu dessert was dire, like 2 bits of bland rubber. Eat out where possible.
One pool was closed for half of the 6 night stay and the other was only half full for 2-3 days but when they were fully functional they were good.
Staff were mostly indifferent to you with some exceptions of them actually caring you were there.
Cleaning service was good and front desc staff were friendly.
The beaches close by are nice and only a short walk away.
I was disappointed with the quality compared to the price. It feels like the price is high due to the room being a suite (quite needlessly as the suite aspect was very poor). For a similar price I would recommend VidaMar just 15-20 mins up the road (stayed there for a work trip before this stay). Better food, better room, nicer grounds, better beach access, and better quality of life improvements over NAU and all for a marginal increase in price (at the time of review).
If this was a few hundred pounds cheaper it might be a worth while stay but for the price it is I don't think I will be visiting again.
by A traveller
Posted Oct. 11, 2023 on Expedia
The property staffs are very professional and accommodating. Food is fantastic, a great place for getaway!!
by A traveller
Avoid at all costs
Posted Oct. 11, 2023 on HotelsThe food and drink was the worst all inclusive I have ever encountered. Food cold, drinks warm and zero selection
by A traveller
Posted Oct. 4, 2023 on Expedia
Richard the restaurant host is brilliant, really helpful and polite and knowledgeable about the area.
by A traveller
Posted Oct. 1, 2023 on Hotels
by A traveller
Posted Aug. 28, 2023 on Hotels
by A traveller
Posted Aug. 24, 2023 on Expedia
!
by A traveller
Posted Jul. 16, 2023 on Expedia
No laundry service/machines
Most chairs by the pool broken
Same breakfast every single day! 6 nights
Food was not that good and there wasn’t a lot of options
Overall disappointing
I will definitely not go back or recommend
by A traveller
Posted Jun. 17, 2023 on Hotels
Gave us what it said on the tin though would have liked a mini bar in the room
