Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un séjour Mega marvellous!
Publié le 28 déc. 2023 sur HotelsL’hôtel est idéalement situé, facilement accessible en voiture. L’accès direct à la plage est agréable.
Le personnel est au petit soin, c’est appréciable.
La chambre est très bien équipée et est bien décorée.
La vue depuis la chambre que nous avions réservée est incroyable.
Le petit déjeuner est très bien mais il nous a fallu attendre 15-20 minutes tous les jours pour avoir nos boissons chaudes. Les tables sont les unes sur les autres. Ce n’est pas acceptable.
Si l’occasion se présente, nous y retournerons.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par CA, Gestion de l’hôtel
Dear Guest,Thank you for your detailed comments about your stay at our hotel. We are happy to hear that the hotel's location was convenient for you and that the direct access to the beach was appreciated.Your experience is valuable to us, and we will share your concerns with the responsible team to improve the efficiency of the service.We are happy that you enjoyed the attention of the team, the decoration of the room and the incredible view. We hope to have the opportunity to welcome you back in the future. Thank you very much for choosing our hotel, and we look forward to your return.Sunny Regards,Cajetan AraujoGeneral Manager
par un voyageur
Un séjour exceptionnel
Publié le 27 août 2023 sur HotelsUn hôtel fantastique avec un service sur mesure et des attentions régulières auprès de la clientèle. Hôtel situé en bordure d’une petite plage… Magnifique !
Commentaires de Gestion de l’hôtel
20 sept. 2023 par CA, Gestion de l’hôtel
Dear PhilippeMerci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que vous avez passé un séjour fantastique dans notre hôtel et que notre service sur mesure ainsi que nos attentions régulières ont contribué à rendre votre séjour mémorable. La proximité de notre hôtel avec une petite plage magnifique est certainement un atout. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir pour une expérience tout aussi merveilleuse.Cordialement,Cajetan AraujoGeneral Manager
par un voyageur
Publié le 24 août 2023 sur Expedia
Wondeful Hotel !
Commentaires de Gestion de l’hôtel
20 sept. 2023 par CA, Gestion de l’hôtel
Dear Alexandre,Thank you for your concise but positive review! We're thrilled to hear that you had a wonderful experience at the hotel. If you have any specific comments or would like to share more about your stay, please feel free to do so. We look forward to welcoming you back in the future!Sunny regards,Cajetan AraujoGeneral Manager
par un voyageur
Publié le 18 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par CA, Gestion de l’hôtel
Dear SabrinaThank you for choosing W Algarve for your stay in PortugalWe're very glad to know that you enjoyed and hope to welcome you soon againSunny regardsCajetan AraujoGeneral Manager
par un voyageur
Excepcional
Publié le 8 févr. 2024 sur HotelsHotel impecável! Dá vontade de morar lá. Muito limpo, excelente atendimento, ótima localização, vista da varanda de tirar o fôlego. Restaurante top. Voltaria todos os anos! Pra quem procura luxo, conforto e qualidade, está é a escolha certa.
par un voyageur
Amazing experience
Publié le 21 janv. 2024 sur HotelsAbsolutely amazing experience and enjoyed every minute of our short stay.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par CA, Gestion de l’hôtel
Dear JamesThank you for the time to express your opinion about your stay. We are thrilled to hear that you had an absolutely amazing experience in W Algarve.We look forward to welcome you backSunny regardsCajetan AraujoGeneral Manager
par un voyageur
Perfect stay
Publié le 14 janv. 2024 sur HotelsIt was just perfect in all ways
Commentaires de Gestion de l’hôtel
15 janv. 2024 par CA, Gestion de l’hôtel
Dear Ingibjord,I'm thrilled to hear that your experience at the W hotel was perfect in every way! Your satisfaction is our utmost priority, and it's wonderful to know that the hotel met or exceeded your expectations.Thank you for choosing the W hotel, and we look forward to welcoming you back for another perfect stay in the future!Sunny Regards,Cajetan AraujoGeneral Manager
par un voyageur de Mississauaga
Publié le 29 nov. 2023 sur Expedia
Cannot wait to come back!
Commentaires de Gestion de l’hôtel
30 nov. 2023 par CA, Gestion de l’hôtel
Dear CatherineWe are thrilled to hear that you had an incredible experience with us at W Algarve.Our goal is to create unforgettable memories, and the fact that you wish to return is truly meaningful to us.We look forward to welcome you backCajetan AraujoGeneral Manager
par un voyageur
Publié le 16 nov. 2023 sur Expedia
The property was really beautiful and unique. The problem was that the staff seem to be under trained and unprepared. I was under the impression that they were unsupervised interns. They gave us contradictory info all the time. Additionally they recommended us a company:Perfect Algarve Tranafer to transfer us from and to Lishon with the promise that the driver was a tourist guide as well. It turned out that he was a very aggressive driver with little knowledge about the region, and failed to respect the original itinerary and prices by constantly imposing his will. We were deprived out of what we wanted to visit and he verbally abused us when we would point out inconsistencies in his planning. He was also a little too comfortable in threatening us by saying he could leave us roadside on the highway if he wanted too.
Commentaires de Gestion de l’hôtel
18 nov. 2023 par CA, Gestion de l’hôtel
Dear Martha,Thank you for taking the time to share your valued feedback and choose W Algarve for your stay in Portugal.We take an incredible pride insuring every guest has a memorable stay.We are disappointed to hear of the situation that happened, although we have no control on third party operators of experiences, we make recommendations based on our experiences of all providers or capable to provide experiences that are up to the level and high standards of the W AlgarveWe fully understand the situation that occurred for your comment and rest assure that we take this very seriously and the experience defined by you does not fulfill the standards of the W AlgarveI’d like to assure you that W Algarve will conduct a full investigation off the entities involved and the operator services provided and rest assure we will no longer use that operator, it does not fulfill our guest or our expectations.Once again, thank you for sharing your feedback and we’ll look forward to have the opportunity to welcome you back to W AlgarveSunny regardsCajetan AraujoGeneral Manager
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Sometimes pictures are deceiving. Not here. This hotel is absolutely stunning. From the lobby, room, pool, the views. The staff was warm, welcoming and super and super helpful. This would be a great wedding, romantic getaway, honeymoon experience. Everything was top-notch.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par CA, Gestion de l’hôtel
Dear Stephen,Thank you so much for sharing your incredible experience at our hotel! We are absolutely thrilled to hear that you found our property stunning in every aspect.It's wonderful to hear that you believe our hotel would be an ideal choice for weddings, romantic getaways, and honeymoons. We aim to create top-notch experiences for all our guests, and your feedback reaffirms our commitment to this goal.Thank you for choosing our hotel, and we look forward to hosting you again for another unforgettable experience. If there are any special requests or preferences you have for your next visit, please don't hesitate to share them with us.Sunny regards,Cajetan AraujoGeneral Manager
