Ratings based on 820 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Quality Manager, Hotel Management
Dear Humaid:Thank you for taking the time to share your review with us. We look forward to having the pleasure of seeing you back at our hotel.Best regards,Sheila Salinas
by A traveller
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 17, 2024 by Guest Experience, Hotel Management
Dear Carly:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Responsable de Calidad, Hotel Management
Estimada Fatema:Desde el equipo de SH Villa Gadea queremos agradecerle que haya confiado en nosotros en su última visita a Altea y que haya puntuado tan positivamente.Un cordial saludo,Sheila Salinas
by A traveller
Christmas break 2023
Posted Dec. 27, 2023 on HotelsWe had a lovely stay at the hotel, the staff always answered our questions the housekeeping very good. The only problems we had was people smoking on the next balcony so we couldn't keep our terrace door open at times and the sauna area needs some attention.
Comment from Hotel Management
Feb. 4, 2024 by Quality Manager, Hotel Management
Dear John:We appreciate you taking the time to share your feedback on your recent stay at our hotel. We are pleased to hear that, overall, you enjoyed your time with us and that our staff was able to address your inquiries to your satisfaction. It is also gratifying to know that the housekeeping service met your expectations.However, we regret the inconveniences you experienced regarding people smoking on the adjacent balcony. We understand the importance of providing a smoke-free environment for our guests, and we take your experience seriously. We appreciate your patience and understanding during this situation.Furthermore, we have taken note of your observation regarding the sauna area needing attention. Thank you for bringing this to our attention, as it provides us with an opportunity to enhance and maintain our quality standards.In our ongoing commitment to service excellence, we are evaluating the actions we can take to address these issues and make improvements.We hope to have the opportunity to welcome you back in the future.Best regards,Sheila Salinas
by A traveller
Posted Dec. 12, 2023 on Expedia
Good Hotel.
Comment from Hotel Management
Feb. 1, 2024 by Quality Manager, Hotel Management
Dear David:From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila SalinasQuality Manager
by A traveller
Posted Nov. 29, 2023 on Expedia
This was a lovely hotel, our room (1201) had lovely views over the pool and the sea and was also spacious. Even thought it was next to the lift you could not hear it. As it was out of season there was not a lot guests and that was nice. Bar staff were lovely as were the breakfast staff. Reception staff were also very helpful and the cleaners were also very friendly. Hot and cold buffet breakfast was a huge selection and also included cava and wine if you wanted it. The pool was cold and very refreshing, however the indoor pool was great. You can walk to Altea town via the sea walkway or use the tram which is a 10 min walk away. Definitely would recommend and will visit again.
Comment from Hotel Management
Nov. 30, 2023 by Quality Manager, Hotel Management
Dear Bridgette:We are delighted to hear that you enjoyed your stay at the hotel and that we met your expectations.We hope you had a safe journey back.Sincerely,Sheila Salinas
by A traveller
Posted Nov. 23, 2023 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Quality Manager, Hotel Management
Dear Lesley:We are glad to hear that you enjoyed your stay at the hotel and that we have met your expectations.We hope you had a good trip back.Best regards,Sheila Salinas
by A traveller
Posted Nov. 2, 2023 on Expedia
This was an amazingly beautiful property! It is stunning from the very moment you pull onto the property. We have never been to Spain so we didn't know what to expect. We felt very safe getting around. We used taxis, the tram and walked everywhere we needed to go.
The hotel was very clean and the staff was so kind. The food was great and would highly recommend all the restaurants on the property. But definitely walk off the property and see the town. So many wonderful restaurants and little towns to see and experience! We had a great stay!
Comment from Hotel Management
Nov. 2, 2023 by Quality Manager, Hotel Management
Dear Bryan:Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas
by A traveller
Posted Oct. 29, 2023 on Expedia
Comment from Hotel Management
Oct. 31, 2023 by Quality Manager, Hotel Management
Dear,From the SH Villa Gadea team we would like to thank you for your confidence in us during your last visit to Altea and for your positive rating.Best regards,Sheila SalinasQuality Manager
by A traveller
Posted Oct. 28, 2023 on Hotels
Comment from Hotel Management
Oct. 30, 2023 by Quality Manager, Hotel Management
Dear,Thank you very much for your positive review of our hotel! We are glad to hear that you enjoyed your stay with us and look forward to seeing you again soon.Best regards,Sheila Salinas
