Ratings based on 897 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 7, 2024
Its a good hotel.but bit noisy.
Comment from Hotel Management
Apr. 8, 2024 by Steve P., Hotel Management
We're glad your visit was great, Saif! Thanks for taking the time to leave your feedback. In the future, don't hesitate to report any noise issues to our front desk team. They are always there to help and will work hard to make sure everyone gets a great night's rest. Travel safely, and we'll see you the next time you're in town!
5 out of 5
by A traveller

Blake was exceptional!

Posted Feb. 22, 2024 on Hotels
Blake at check in was extremely nice and made several suggestions.
Comment from Hotel Management
Feb. 23, 2024 by Steve P., Hotel Management
Thanks, Debra! Isn't Blake the best? He truly cares about our guests and works hard to ensure everyone has a wonderful experience. We'll be sure to share your note with him. Travel safely, and have a terrific weekend!
5 out of 5
by A traveller

Outstanding Accommodation and Service

Posted Feb. 22, 2024 on Hotels
This was the best experience I have had in a long time. The receptionist was excursions to see me, was very friendly, helpful and accommodating. He enjoyed his job, looking after the customers. The breakfast was excellent. I would recommend Tru by Hilton to all of my friends.
Comment from Hotel Management
Feb. 22, 2024 by Steve P. , Hotel Management
WOW! Thank you, Glyn! We have an amazing team who takes wonderful care of our guests. We'll be sure to share your note with everyone and know they'll love it. Travel safely, and we'll see you the next time you're in town!
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
Staff was very friendly and helpful upon checking in.
Comment from Hotel Management
Feb. 21, 2024 by Steve P., Hotel Management
Thanks, Donald! Our team is the best and always goes above and beyond for our guests. We hope you had a great trip and can't wait to see you again!
3 out of 5
by A traveller

Not sure if I’d recommend this hotel

Posted Feb. 19, 2024 on Hotels
The breakfast was not great and the bed was very uncomfortable.
Comment from Hotel Management
Feb. 20, 2024 by Steve P. , Hotel Management
We're so sorry to hear that, Nickole! We want our guests to have a terrific experience when they stay with us. We'll discuss this with our breakfast team and follow up on that mattress. Thank you for sharing your feedback. We truly value it! We do hope to have another opportunity to host you again in the future. Travel safely!
5 out of 5
by A traveller

Posted Feb. 14, 2024 on Expedia
Wonderful place to stay!
Comment from Hotel Management
Feb. 15, 2024 by Steve P., Hotel Management
Thanks, Avery! We're glad your visit was wonderful and appreciate your feedback. Travel safely, and we'll see you the next time you're in town!
5 out of 5
by A traveller

Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Steve P., Hotel Management
Thanks for staying with us, Elijah! We're glad you enjoyed your visit and hope to see you again soon.
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Clean
Comment from Hotel Management
Feb. 12, 2024 by Steve P., Hotel Management
Thanks, Miroslaw! We're glad your visit was great and your room was clean. We work hard to ensure our hotel is always clean and welcoming. Travel safely, and we'll see you the next time you're in town!
5 out of 5
by A traveller

Posted Feb. 8, 2024 on Expedia
Very nice and clean
Comment from Hotel Management
Feb. 8, 2024 by Steve P., Hotel Management
Thanks for staying at Tru while you were in Amarillo, Stacy! We're glad you enjoyed your visit and appreciate your feedback. Have a safe trip, and we'll see you the next time you're in town!
2 out of 5
by A traveller

Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by Steve P., Hotel Management
Thanks for staying with us, Chad. Please know how much we value your feedback and are always working to take our guest experience to the next level. We hope to have another opportunity to host you again. Please travel safely!