Ratings based on 929 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024 on Expedia
Great location right beside the metro and a shopping strip mall. We stayed in family room 411 and the internet rarely worked. They tried resetting the modem, but that didn’t help. . They offered to move us the 2nd day, but when we checked there were no family rooms available that day to switch to. Other than the internet access the hotel was nice.
Comment from Hotel Management
Feb. 22, 2024 by Team Best Western Zaan Inn, Hotel Management
Thank you for your stay and feedback. We are in the process of upgrading our wifi services.
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Team Best Western Zaan Inn, Hotel Management
Thank you for staying with us.
by A traveller
Posted Feb. 16, 2024 on Expedia
Spacious clean and quiet room
Well located for transport into the city
Friendly staff
Comment from Hotel Management
Feb. 16, 2024 by Team Best Western Zaan Inn, Hotel Management
So nice to hear! Thank you very much.
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Team Best Western Zaan Inn, Hotel Management
Thank you for your staying.
by A traveller
Posted Nov. 22, 2023 on Expedia
No breakfast. Parking cost. Extra charges
Comment from Hotel Management
Nov. 22, 2023 by Team Best Western Zaan Inn, Hotel Management
Thank you for your stay. We do offer breakfast. We do however not have extra charges. If you mean citytax, this is also noted on your reservation. You are free to park in the streets around us as well but this is at a cost as well. Parking on our own site is therefor cheaper. We do suggest to check this upfront in order to be well prepared when travelling.
by A traveller
Posted Oct. 30, 2023 on Expedia
We stayed in a nice family suite, it was specious and had a handy kitchenette. Very convenient location - close to the station, where a train will take you straight to central Amsterdam.
Comment from Hotel Management
Oct. 30, 2023 by Team Best Western Zaan Inn, Hotel Management
So good to see you enjoyed your stay. Thank you.
by A traveller
Posted Oct. 22, 2023 on Expedia
Save your money and go somewhere else. Yes, there's a bed and a computer screen for a TV, and if that's all you need then still go somewhere else.
Comment from Hotel Management
Nov. 2, 2023 by Team Best Western Zaan Inn, Hotel Management
Thank you for your stay and feedback. Do let us know what else you expect and we will assist you with this.
by A traveller
Posted Sep. 24, 2023 on Expedia
Some staff was rude, some were very nice, restaurant was closed they say. various things in room need maintenance.
Comment from Hotel Management
Sep. 25, 2023 by Team Best Western Zaan Inn, Hotel Management
Thank you for your stay and feedback. We do apologize for not having met your expectations.
by A traveller
Posted Sep. 21, 2023 on Expedia
The ladies working check in were so nice. Room was nice and exactly what I needed for a few nights of restful sleep.
Comment from Hotel Management
Sep. 21, 2023 by Team Best Western Zaan Inn, Hotel Management
So nice to hear, thank you!
by A traveller
Posted Sep. 4, 2023 on Expedia
Great chain hotel near the railway station. 10 mins to Amsterdam Centraal. Lovely town centre by the station. What's not to like?
Comment from Hotel Management
Sep. 4, 2023 by Team Best Western Zaan Inn, Hotel Management
Great to see you liked your stay with us. Thank you so much.
