Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing
Publié le 10 mai 2024 sur HomeAwayThe stay was amazing, excellent communication, clean, easy check in... Definitely looking forward to visiting again.
par un voyageur de Phoenix
Not what it seems
Publié le 22 nov. 2023 sur HomeAwayI was highly disappointed in the house. The view and master shower were amazing, but everything else lacked. It looked as it hadn’t been cleaned in months. Everything seemed like it would be nice but just items were broken or dirty. We found random ear swabs placed around the house, the fire alarm in the master was hanging from the wires, the second shower tile floor was cracked and so old and dirty looking we didn’t use it, the beds were uncomfortable, the towels stiff and grayish. I reached out to the management team and they said they would get back to me but never heard from them again. If they could come in and do a big clean and fix some of the dated/old issues this house could be 5 stars.
Commentaires de Gestion de l’hôtel
7 déc. 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Family Réunion
Publié le 22 sept. 2023 sur HomeAwayPerfect place to catch up
par un voyageur de Dallas Texas
Enchanted Vista
Publié le 17 mai 2023 sur HomeAwayTop notch views of Similk Bay. Harbor seals morning and evening and Sea Otters swim by. The home’s interior is great… high ceilings, huge windows, fantastic kitchen, awesome 4 levels of decks. Convenient to Anacortes and Oak Harbor. Bathrooms are great, laundry appliances are new…this place is so nice… very memorable time.
par un voyageur
Amazing property and amazing location
Publié le 28 avr. 2023 sur HomeAwayThe pictures don’t do this property justice. It is fantastic! Beautifully decorated and immaculately clean. Thanks for a great time. We’ll be back as soon as we can.
par un voyageur
Beautiful house!
Publié le 29 sept. 2022 sur HomeAwayVery clean and nicely furnished. Can’t wait to go back!
par un voyageur
Beautiful view, quiet* neighborhood
Publié le 14 août 2022 sur HomeAwayGreat view and easy to get to. Quiet neighborhood if you exclude the navy jets that pass by daily for a few hours. We were able to enjoy lots of wildlife viewing - cranes, cormorants, Harbor seals, jellyfish, bald eagles. Use caution with young kids as outside stairs lead to open deck with drop off to water (high tide) or beach (low tide) without stair or ramp access. Overall, great location and wonderful view.
par un voyageur
Publié le 16 juill. 2022 sur Expedia
This house sits right on the water and has amazing views from all levels. I loved looking out onto the water and we saw Bald Eagles flying multiple times a day as well as a seal visitor morning and night. The house was clean and nicely furnished. Very comfortable for the 3 of us. The only downside could be that there are stairs down to the main level (from the parking) and the bedrooms were down another level. It was fine for us but I wanted to mention just in case anyone has mobility issues. I could have spent the entire time sitting on the deck and been perfectly happy.
par un voyageur de Texas
Potential to be great, but wasn’t.
Publié le 11 juin 2022 sur HomeAwayThe view and location are wonderful, just beautiful. The house is unusual, but comfortable. Feels more like a condo rental than a vacation “home.” It lacked the basic necessities that most home rentals provide. No Kleenex, foil, storage containers for leftovers, steak knives, pens and paper, games, etc. The home has many features that one might want to use, however no instructions are provided for anything in the house and some things are non functioning; very confusing. Access to the water requires climbing down rocks, fine for us, but maybe not others. When booking this I didn’t realize it was through a company called Vacasa and not by owner. Vacasa customer service was terrible, very impersonal, took weeks to make a simple change to the reservation and they requested payment through their website, not through VRBO. I wish VRBO would not carry other company’s listings. I’ll be more careful to make sure my VRBO bookings are direct with an owner, not a secondary company. Overall, Vacasa made the experience worse, but Anacortes and all that the area has to offer, and even this unusual home, still made for a fabulous trip!
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hello Christine. We appreciate your feedback. We are very sorry that your experience in the home was not the pleasant and relaxing vacation we wish to facilitate for our guests. We are sorry for any misunderstandings you experienced regarding the supplies provided in our home. We provide starter packs of paper products and detergents, and anything required beyond what is provided is the responsibility of the guests. Our 24/7 customer care line is available to reach live agents should any questions, issues, or needs arise, as our local staff is readily available.
