Note fondée sur 670 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 déc. 2023 par HSS, Gestion de l’hôtel
Thank you for your feedback we will be sure to share with the team.
par un voyageur
Publié le 26 mai 2024
Place was a health & safety risk
Commentaires de Gestion de l’hôtel
27 mai 2024 par HSS, Gestion de l’hôtel
Dear Jacqueline, We want to extend our sincerest apologies for less than satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve. your comments have not gone unnoticed and I want to assure you that we take them very seriously. Thank you for bringing this matter to our attention,and I hope we can have the opportunity to welcome you back and provide you with exceptional service you deserve.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par HSS, Gestion de l’hôtel
Thank you for you review, I will pass this on to the staff and I hope that we see you come again.
par un voyageur de Upper Marlboro
Publié le 2 mars 2024 sur Expedia
the staffing is amazing! but, the only issue i ran into was my first room the shower pressure was HORRIBLE so i had to move rooms.
Commentaires de Gestion de l’hôtel
2 mars 2024 par HSS, Gestion de l’hôtel
Hello, I am sorry that your had a poor experience in your first room, but I am glad that you where given another room promptly and I hope you come back after we finish our renovation to see what changes we have made.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par HSS, Gestion de l’hôtel
We appreciate your feedback and will share your comments with the team. We will continue to improve our property and hope to see you after renovation so you can enjoy our new amenities.
par un voyageur
Might need to bring your own kitchen supplies...
Publié le 19 févr. 2024 sur HotelsThe description says that breakfast is included. Breakfast consists of packets of oatmeal, nutrigrain bars and honey buns. Everything is empty in the kitchen. You must request utensils and we received plastic ware. You must bring your own cookware, can opener, wine opener, knives, plates, cups etc. The room was clean, but could use more blankets for the bed. Laundry is available on site, coin and card operated. It's $3 per load for each machine. The room needed a lamp or 2. The staff was nice, but because they are renovating, its a bit of a mess.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Rica, Regional Sales Director, Gestion de l’hôtel
Dear Valued Guest,We want to extend our sincerest apologies for the less-than-satisfactory experience you had during your stay with us. We truly value feedback from our guests, as it provides us with valuable insights into areas where we can improve our services. Your comments have not gone unnoticed, and I want to assure you that we take them very seriously.Thank you for bringing this matter to our attention, and I hope we can have the opportunity to welcome you back and provide you with the exceptional service you deserve.
par un voyageur
Publié le 15 févr. 2024
Commentaires de Gestion de l’hôtel
17 févr. 2024 par HSS, Gestion de l’hôtel
Thank you for your review of your stay, I hope that you will stay with us the next time you are in our area.
par un voyageur
Publié le 30 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Rica, Regional Sales Director, Gestion de l’hôtel
Dear Daress,Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We would also like to know more on how we can improve and make your stay a 10 out of 10. We will be taking this into consideration on how we can improve our services to better meet your expectations here at Homestyle Studio Suites. We hope to have the chance of hosting you again soon in a much better experience.
par un voyageur
Publié le 19 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 janv. 2024 par HSS, Gestion de l’hôtel
Thank you for your feedback ,we apologize for not meeting your expectation, we will share with the team your comments. Hope to see you revisit after the renovation ,so that you can enjoy our new amenities.
par un voyageur
Publié le 15 janv. 2024 sur Expedia
We rejected our first room as smoke smelling. 2nd room we couldn’t get heat down from 70. We left at 1:30 am.
Commentaires de Gestion de l’hôtel
15 janv. 2024 par HSS, Gestion de l’hôtel
Thank you for your feedback and we will share you comments with our team. We hope to see you after the renovation so that you can enjoy our new amenities.
