Note fondée sur 929 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de WILMINGTON

Publié le 10 mai 2024
VERY NICE!
Commentaires de Gestion de l’hôtel
11 mai 2024 par Paula R, Front Office Manager, Gestion de l’hôtel
Dear Mark, Thank you for the perfect rating! We're thrilled to hear that you had a very nice experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay is our top priority. If there's anything specific you loved about your stay or any areas where we can further enhance your experience in the future, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay soon!
5 sur 5
par un voyageur

Publié le 26 mars 2024
Commentaires de Gestion de l’hôtel
16 avr. 2024 par V.Marino, Gestion de l’hôtel
Dear Darla,Thank you for taking the time to complete our survey and for awarding us with a high score! We're happy to hear that you had a great experience during your stay at our hotel.Your satisfaction is our top priority, and we're delighted that our efforts to provide excellent service and accommodations met your expectations. It's always rewarding for our team to receive positive feedback from our valued guests like you.We hope to have the pleasure of welcoming you back for a future visit.Best regards,
5 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
The room was exceptionally cleaned and housekeepers were great. Valets were quick and efficient. Some of the younger front desk staff need to be more attentive.
Commentaires de Gestion de l’hôtel
17 mars 2024 par V. Marino, Gestion de l’hôtel
Dear Jeffrey,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the cleanliness of your room exceptional and that our housekeeping team exceeded your expectations. We strive to maintain high standards of cleanliness and efficiency throughout our hotel.Your comments regarding the younger front desk staff are duly noted. We apologize for any inconvenience you experienced and assure you that we will address this matter with our team to ensure that all staff members provide attentive service to our guests.We appreciate your valuable feedback as it helps us to continually improve our services. We hope to welcome you back for another enjoyable stay in the future. .Warm regards,
5 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
Always our favorite place to stay! Home away from home :-)
Commentaires de Gestion de l’hôtel
7 mars 2024 par V. Marino, Gestion de l’hôtel
Thank you so much for your incredibly kind words and for considering us your favorite place to stay. Your feedback is a true testament to the efforts we put into creating a welcoming and comfortable atmosphere for our valued guests.We are overjoyed to know that you feel at home when staying with us, and it's an honor to be a part of your cherished travel experiences. Our team is dedicated to providing exceptional service, and your positive comments inspire us to continue exceeding expectations.Once again, thank you for making Haywood Park Hotel your preferred choice. Your loyalty means the world to us, and we look forward to creating more wonderful memories together.Warm regards,
4 sur 5
par un voyageur

Awesome location

Publié le 3 mars 2024 sur Hotels
Best location there is!! very clean, comfortable, quiet. Rooms are comfortable but not cozy. But location makes it great!
Commentaires de Gestion de l’hôtel
5 mars 2024 par V. Marino, Gestion de l’hôtel
Thank you for taking time to share your feedback. We are so glad you enjoyed our location and the comfortable room. We hope to welcome you back again soon.Kind regards,
5 sur 5
par un voyageur

Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par V. Marino, Gestion de l’hôtel
Dear Marcus,Thank you for your high survey score. We are truly pleased you enjoyed your visit and our property met your expectations. We hope to see you again soon.
5 sur 5
par un voyageur de Malibu

Publié le 29 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 mars 2024 par V. Marino, Gestion de l’hôtel
Thank you for your positive score. We were delighted to have you as our guest and hope to welcome you back on a future visit. Best regards,
5 sur 5
par un voyageur

Publié le 27 févr. 2024 sur Expedia
Valet was very nice! Tons of local shops and restaurants Live music
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Paula R, Asst. Front Office Manager, Gestion de l’hôtel
Dear Dan,Thank you for your positive feedback! We're delighted to hear that you enjoyed the valet service and the abundance of local shops, restaurants, and live music venues near our hotel. Providing excellent service and showcasing the best of our local area are top priorities for us, and we're thrilled that we hit the mark with you. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another memorable stay in the future! Safe travels, and we look forward to seeing you again soon!
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par V.Marino, Gestion de l’hôtel
Dear Elizabeth, We wanted to take a moment to express our sincere gratitude for your recent stay with us and, most importantly, for taking the time to share your feedback through our survey. Your positive score is greatly appreciated and helps to inspire our team to continue striving for excellence in hospitality.We look forward to the opportunity to welcome you back in the future.
5 sur 5
par un voyageur

Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par V. Marino, Gestion de l’hôtel
Dear Tim, Thank you for taking the time to complete our survey. Your feedback is so valuable to us, and it's very rewarding to know that our efforts to provide exceptional service and accommodations are being recognized.Our team works hard to ensure our guests have a memorable and enjoyable stay, and it's truly gratifying to see that reflected in your survey score. We look forward to welcoming you back soon. Best regards,