Ratings based on 722 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 9, 2024 on Expedia
Comment from Hotel Management
Mar. 12, 2024 by Guest Relation Management, Hotel Management
Hi Cedric,We value our customers' feedback, and we're thrilled to hear that we've succeeded in meeting your expectations. From all of us here, thank you for rating us perfectly and choosing us. We'll continue to offer the best service and eagerly await your next visit.
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 1, 2024 by Guest Relation Management, Hotel Management
Hi Jermaine,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at Comfort Inn Roswell. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Guest Relation Management, Hotel Management
Hi Jessica,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A traveller
Posted Feb. 12, 2024 on Expedia
They never returned my incidental fee
Comment from Hotel Management
Feb. 12, 2024 by SS, Hotel Management
Good morning, Mr. Darren, we havent charged you any incidental fees. Please let us know if can help you.Thanks.
by A traveller
Posted Feb. 9, 2024 on Expedia
Comment from Hotel Management
Feb. 10, 2024 by Manager, Hotel Management
Hello Tina,Thank you for choosing our hotel for your stay! We are thrilled to hear that you enjoyed your time with us. If you have any additional feedback or suggestions, we would love to hear them. Please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future for another great stay!
by A traveller
Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello Riaz,We are thrilled to hear you had a fantastic experience at our hotel! We hope to welcome you back soon for another wonderful stay.
by A traveller
Posted Feb. 4, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Guest Relation Management, Hotel Management
Hi Kareem,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Comfort Inn Roswell, and we hope to have the pleasure of welcoming you back soon.
by A traveller
Posted Jan. 28, 2024 on Expedia
Staff are friendly and prompt to respond. Lobby, breakfast and sitting areas were clean. The sitting area next to the fireplace was nicely done, comfortable, and very clean as well. Room was clean and spacious for 2 people. Outside needs to attention. Weeds around the property should be addressed, building needs a fresh coat of paint. and walkways could use a pressure washing. Even though there is no smoking inside the building, there is clearly smoking outside the building. There are cigarette waste receptacles at the entrance to the doors, so you smell it as you enter and exit. As a non-smoker it's pretty offensive.
Comment from Hotel Management
Jan. 30, 2024 by Guest Relation Management, Hotel Management
Hi Paul,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff friendly and prompt, and that the lobby, breakfast area, and sitting areas were clean and well-maintained. We appreciate your feedback about the weeds, building maintenance, and the issue with smoking outside the building. We take these comments seriously, and they will be shared with our management team for further review and necessary action. We appreciate your valuable input, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.
by A traveller
Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Jan. 18, 2024 by Guest Relation Management, Hotel Management
Hi Prashant,Thank you so much for the fantastic 5-star rating! We are truly honored and delighted to receive your positive feedback. Your satisfaction is our top priority, and we are thrilled to know that your experience exceeded your expectations. We appreciate your support and look forward to the pleasure of hosting you again in the future.
by A traveller
Posted Jan. 11, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by Guest Relation Management, Hotel Management
Hi Trechotty,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
