Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
2,0 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Fraud in the Inducement
Publié le 28 mars 2023 sur HotelsThis was out and out fraud. The listing claimed to be a hotel and was not. It was a seedy apartment with one of the bedrooms bolted shut.
par un voyageur
Publié le 20 juin 2022 sur Expedia
I would stay here again.
Commentaires de Gestion de l’hôtel
30 juin 2022 par Jarhanja, Gestion de l’hôtel
Thank you so much for your feedback! I am very happy that you enjoyed your time with us and I hope that you have made it to your destination safely, take care and do visit us again!
par un voyageur
Comfortable little place
Publié le 13 sept. 2021 sur HotelsThe place was very comfortable. We had everything that we needed and check in and communication was great. Close to Stone Mountain Park where we were attending an event.
Commentaires de Gestion de l’hôtel
15 sept. 2021 par Client Relations, Gestion de l’hôtel
Ms. Karen,
Thank you so much for being such a valued guest of Cozy Stone mountain Villa! Thank you for the excellent communication, and for leaving the place tidy when you left. We take pride in catering to our guests' needs as best we can! It truly was an absolute pleasure hosting your vacation!
We appreciate your business/feedback and look forward to extending our hospitality to you again, in the future, thank you!
par un voyageur
難あり
Publié le 8 sept. 2021 sur Hotels天井とフロアから水漏れしていた。
デジタルロックのナンバーも間違っており2時間待たされました。
Commentaires de Gestion de l’hôtel
15 sept. 2021 par Client Relations, Gestion de l’hôtel
Thank you for your feedback! We would have appreciated you informing us about the roof leaking while you were there, as we had just had some work done there and need to know that it was not done properly. There was no problem with the lock, you had to wait because you tried to check in too early. Thank you for your business/feedback, do take care.
par un voyageur
Okay
Publié le 18 nov. 2020 sur HotelsPeeling tub,peeling wallpaper,peeling paint on bathroom door,broken towel rods and other. noticiable things I had already paid didnt have time to cancel got there 3:00 in the morning but was a comforable sleep
Commentaires de Gestion de l’hôtel
2 déc. 2020 par Host, Gestion de l’hôtel
Thank you for your response. As our Company strives to make our guests comfortable, we may sometimes fall short on meeting our guest needs. The (3 ) items mentioned we will follow up with our maintenance team and put additional system in place to assure better preventative maintenance. Thank you for booking with us.
par un voyageur
This villa is NOT a thriller.
Publié le 2 nov. 2020 sur HotelsI actually didn't get a chance to stay at the property. After being told that there was a water leak at the property and IF I want to only use the Master Bedroom, then I could use the property. I PREPAID for the use of the whole property, not part of it. Also I was expecting to check in between 4-5:00 P.M. not after 8:00 P.M. The cleaning lady who I KNOW was also the Host was very very rude. After speaking to her about the situation. I thought that it would be in my best interest not to stay at the property.
Commentaires de Gestion de l’hôtel
15 nov. 2020 par Skelly, Gestion de l’hôtel
Mr. Booby, Your Comments are ERONEOUS as I responded prior. My previous comment stands, anyone can have a water leak and we had no way to advise you of the delay (because of incorrect phone) You actually had the entire Villa, but because of the delay, you were unprofessional with ME. I was not rude I was very much meticulous with the issue at hand and have text messages where I advised we will advise once the villa is completely ready. Sorry you had to embellish your own account.
par un voyageur
Nice stay
Publié le 23 juill. 2020 sur HotelsProperty was clean and comfortable. Due to the high outdoor temp air conditioning had a problem keep property very cool.
Commentaires de Gestion de l’hôtel
24 juill. 2020 par JarhanjacorpManagement, Gestion de l’hôtel
Thomas We would like to say thank you again for choosing our Villa. We are happy that we were able to meet 95% of your expectation and will work on the 5% you mentioned with regards to the cooling system. We look forward to hosting you in the near future. Thanks Again
par un voyageur
Publié le 1 avr. 2019 sur Hotels
