Note fondée sur 2 413 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2023 sur Hotels
par un voyageur
Publié le 16 avr. 2023 sur Expedia
L’insonorisation est vraiment mauvaise, on entend bien ce qui se passe dehors (autoroutes. Intervention policière…). Les lits sont mous.
Commentaires de Gestion de l’hôtel
18 avr. 2023 par General Manager, Gestion de l’hôtel
Hello Marie-France, Thank you for taking the time to share your honest thoughts. We regret to learn that you were not fully satisfied with your experience. Your comments about noise are understood, and we are definitely aware that this is an opportunity for us to grow. It was a pleasure having you here, and we hope you enjoyed your time in Atlanta. Sincerely,Brad Koeneman,General Manager
par un voyageur
Publié le 10 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2022 par FrontOfficeManager, Gestion de l’hôtel
Dear Pascale,
Thank you for choosing the Hilton Atlanta and for the perfect 10 review! I look forward to welcoming you back on your next visit to the city!
par un voyageur
Publié le 1 mai 2024
Nice
Commentaires de Gestion de l’hôtel
2 mai 2024 par General Manager, Gestion de l’hôtel
Hello Tahjauna,Thank you for your review! We're glad you had a nice stay at Hilton Atlanta, and we look forward to welcoming you back soon.Sincerely,Brad Koeneman,General Manager
par un voyageur
Publié le 30 avr. 2024
The hotel is beautiful. Didn’t have WiFi in the room and the menu in the restaurant in the lounge area was very limited.
Commentaires de Gestion de l’hôtel
1 mai 2024 par General Manager, Gestion de l’hôtel
Hello Linda,We're so happy to know that you had an amazing experience with us overall. Your feedback regarding the Wi-Fi and the restaurant is gratefully received, as we're always striving to improve for the future. Thank you so much for the perfect rating, and we hope to see you again soon. Sincerely,Brad Koeneman,General Manager
par un voyageur de MERRICK
Publié le 26 févr. 2024
No parking
Commentaires de Gestion de l’hôtel
29 févr. 2024 par General Manager, Gestion de l’hôtel
Hello Doug,Having you as our guest was a pleasure, and based on your rating, we hope you enjoyed your time with us. We regret any issue you had with finding parking. We offer both self-parking and valet for our guests' convenience, and hopefully, on your next visit, you can utilize one of these options that best suits your preferences. Come back and stay with us again soon. Sincerely,Brad Koeneman,General Manager
par un voyageur
Passport perfect!
Publié le 17 févr. 2024 sur HotelsThe hotel is beautiful! The location is a 7 min walk from the passport office, which was our main reason for visiting. They offer extended late check out for 25$ an hour past 12pm. The lobby bar had amazing service. The front desk staff was super friendly and informative! We will be coming back to stay again!
Commentaires de Gestion de l’hôtel
18 févr. 2024 par General Manager, Gestion de l’hôtel
Hello Debbie,Thank you for sharing your wonderful experience! We're thrilled you enjoyed our hotel's beauty and found our location convenient. It's great to hear you appreciated the option for extended late check-out and received amazing service at our lobby bar. It was a pleasure to have you stay with us, and we eagerly look forward to welcoming you back to Hilton Atlanta!Sincerely,Brad Koeneman,General Manager
par un voyageur
Publié le 16 févr. 2024 sur Expedia
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Great place to stay, highly recommend, whether traveling solo or with kids. Rooms are nice and big.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par General Manager, Gestion de l’hôtel
Hello Mike,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our spacious accommodations and family-friendly atmosphere helped make your trip a memorable one. Thank you for taking the time to share, and we look forward to welcoming you back soon!Sincerely,Brad Koeneman,General Manager
par un voyageur
TOTAL CHAOS AND FREE-FOR-ALL
Publié le 15 févr. 2024 sur HotelsThe hotel was chaotic and loud from the moment we arrived and this only continued throughout the night. Once we were in our room we had people running up and down the hallway, screaming, yelling and slamming their room doors as they went in out over and over throughout the night. From the moment we walked into the lobby, we knew it was going to be a bad night. Needless to say, we barely got any sleep all night!
Commentaires de Gestion de l’hôtel
16 févr. 2024 par General Manager, Gestion de l’hôtel
Hello Nelson,Thank you for your review. We regret to learn of your disappointment with your experience. Your feedback about noise is understood, and we'll be sure to share it with our internal team to determine ways of improving in this respect. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver the restful stay you expect and deserve.Sincerely,Brad Koeneman,General Manager
