Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. It's our aim to provide top-notch service and amenities to all our guests, and we're delighted that we exceeded your expectations. We hope to have the pleasure of welcoming you back again soon for another memorable stay!Sincerely, Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Room has bed bugs
par un voyageur
College visit not the beat experience
Publié le 19 févr. 2024 sur HotelsOur stay was not so great. Our car was broken into along with 3 others. The cop said unfortunately this is a weekly occurrence there and they don't have enough law enforcement to do anything about it. When asked about security footage, the front desk said they have it but they can't show it to anyone. The hotel itself needs some work, the elevators are trashy, the ice machines don't work, our toilet was wobbly, and the washer on our floor beeped all night with nothing in it. Definitely will pay a little more for somewhere with better security next time.
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing our hotel for your stay! We're delighted to hear that you enjoyed your time with us. If there's anything specific you think we could improve to earn that extra star next time, please let us know. We value your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 11 févr. 2024 sur Expedia
par un voyageur
Publié le 28 janv. 2024 sur Hotels
par un voyageur
Publié le 25 janv. 2024 sur Hotels
par un voyageur
Publié le 21 janv. 2024 sur Hotels
par un voyageur
Publié le 8 janv. 2024 sur Expedia
I do want to complain about the managers' response to the compliants of no heat in the room that I checked in. I moved three times while at this location. I am not statisfied with the decision that Shantea, tge general manager provided. She was impersonalble and stated ahe would not be able to refund me a night's stay. Multiple heating units were dysfunctional
I can't believe this is a IGH hotel.
par un voyageur de Hollywood
Publié le 8 janv. 2024 sur Expedia
We are not familiar with the Atlanta area, but this hotel was not as expected. We are glad we only spend one night; we are a family of 4 and when we asked for extra towels, the front desk person gave us a hard time. I noticed he also gave a hard time to the people in front of us that was claiming their bed sheets weren't clean. When we came back from our night out in downtown, there was the police, rescue, fire fighters, when we got into the elevator, we saw a guy being taken by paramedics, it looked like he overdosed. I believe it happened in our floor bcse we saw syringes in the hallway. And to top it off, after a very busy day and trying to rest, we realized the room didn't have curtains, I had to use my hair clip to put the sides together so we could sleep. It was not a very good experience, like I said very happy it was only one night.
