Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 avr. 2024
Not the best place to stay
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We appreciate the 4-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 7 avr. 2024
Not too bad of a place to stay. A roof over your head, shower and a bed to sleep in.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our accommodations satisfactory during your stay. Providing our guests with the essentials, including a comfortable bed, a hot shower, and a secure roof over their heads, is always our top priority. We appreciate your 5-star rating and hope to welcome you back soon for another enjoyable experience.
par un voyageur
Publié le 20 mars 2024
It’s quiet
Commentaires de Gestion de l’hôtel
20 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
par un voyageur
Dont stay
Publié le 10 mars 2024 sur HotelsThe only thing pleaseant was the lobby the rooms look nothing like the photos. Mold, dampness and filth. Extended stay residenents with families played music throughout the evening. Lets say I was very cautious of the sketchy residents. I still cant figure why they charge a 20 dollar deposit for telephone when there's no phone.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We appreciate your positive mention of our lobby. We apologize for any inconvenience you experienced with the room conditions and noise. We take this seriously and will address these issues promptly. We value your input and hope to have the opportunity to improve your experience in the future.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Smelly bed,messed up paint and hole in the wall smells like a fish and you can see marks on the carpet
Commentaires de Gestion de l’hôtel
6 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
4 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Muy acogedor y buena limpieza y servicio, los trabajadores muy profesionales y buenas personas
Commentaires de Gestion de l’hôtel
6 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you very much for giving us a 5-star rating! We're really happy to hear that you felt welcomed by our staff and that you liked our service. We work hard to make sure everything is clean and that our workers are professional and nice. Your nice words mean a lot to us, and we can't wait to see you again next time!
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Big rooms
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. Glad to see that you liked our big rooms. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
