Note fondée sur 223 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 janv. 2024 sur Hotels
par un voyageur
Publié le 25 nov. 2023 sur Expedia
Heat worked only intermittently. Thermostat was defective. Should have been replaced long ago. Room smelled bad. Beds were clean. Staff was responsive to our request for assistance. Did provide an electric space heater.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Skaneateles Inn, Gestion de l’hôtel
Thank You for reviewing our property! It was nice having you! Heating was fixed with a new thermostat. Hope to see you again!
par un voyageur
Publié le 7 nov. 2023 sur Expedia
I stayed for 6 days-old timey motel with minimal renovations, but overall acceptable and way more affordable than other options. A trip down memory lane for us older folks who remember these type of motels back in the 60's and 70's. The younger crowd may not be impressed though.
Commentaires de Gestion de l’hôtel
30 déc. 2023 par Skaneateles Inn, Gestion de l’hôtel
Thank you for the kind words. We appreciate you taking the time to write a review for us. See you again soon!
par un voyageur
Publié le 27 oct. 2023 sur Expedia
The property had the bare minimum but worst of all no way to get heat!
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Unable to use shower or water to brush teeth. Water actually shut off for a brief time. When it was working again there was a very strong sulfur presence in the water. Appears to have been ongoing for several years. Owners very nice but only credited small amount back for 2 night stay. ($50). Total for 2 nights was close to $350. After my stay I read reviews to see that many people have had this problem. Very surprised they are able to remain open.
par un voyageur
Publié le 15 oct. 2023 sur Hotels
par un voyageur
Skaneateles overnight stay.
Publié le 13 oct. 2023 sur HotelsHard bed. Not much pressure in shower. TV didn’t work.
par un voyageur
Heavy Insecticide Smell, Have to Ask for Maid Svc.
Publié le 10 oct. 2023 sur HotelsMy room was thick with the smell of insecticide to the point I feel it was probably unhealthy. I stayed four nights and the room was not serviced once during that time. I asked the front desk lady during checkout who told me they would have serviced the room had I asked. Maybe that's standard in the post-COVID era, but I expect my room to be serviced at least every other day without having to ask. Otherwise, the room was fine. Kind of old, but everything worked, it was clean upon my arrival. Parking is convenient.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par skaneateles Inn, Gestion de l’hôtel
Thank You for staying with us. We will take your concerns seriously and fix them as soon as possible. Our maid service is available at 11am daily if the guests hang the room service door hangers outside their room. Hope to provide you a great stay next time.
par un voyageur
Publié le 8 oct. 2023 sur Expedia
Very cozy. The staff is great and the rooms are very well kept. Thank you for a wonderful night's stay.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par skaneateles Inn, Gestion de l’hôtel
Thank you so much for taking the time to write a review for us! It was nice having you.These kind of reviews really motivate us to improve our service more. Hope to see you again!
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Location was good and sheets/bedding seemed clean. However, the property and room was in need of repairs. The door had a cheap (unsafe) lock, the toilet seat was broken, air conditioner was blowing air, but we could not regulate the temperature. We left our sign (please clean room) out when we left early in the morning and when we returned after 6 it hadn't been cleaned. I called the office and was told the housekeeper "couldn't read the signs" ? She did ask what we needed and brought down two towels and some soap. Our room never got cleaned the four days we were there. The pool was locked - so unable to use or sit by (dirty chairs and water anyway) although it was 85 degrees. We did find someone to unlock it later. Used water bottles in frig and dirty carpet and bathroom floor.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par skaneateles Inn, Gestion de l’hôtel
Thank you for taking the time to write a review for us. We take all suggestions and concerns seriously and we will work on them.
