Ratings based on 354 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Outstanding

Posted Feb. 18, 2024 on Hotels
Unbelievable!! What a luxurious place. The room had so many small details to make you comfortable! It was perfect….ready to move in!
Comment from Hotel Management
Mar. 11, 2024 by ICONA Avalon, Hotel Management
Thank you for this review, we look forward to seeing you again!
5 out of 5
by A traveller

Posted Feb. 17, 2024 on Expedia
Comment from Hotel Management
Mar. 29, 2024 by ICONA, Hotel Management
Thank you for staying with us, we look forward to seeing you again!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 2, 2024 on Expedia
5 out of 5
by A traveller

Graduation

Posted Dec. 15, 2023 on Hotels
On a family trip to see USCG graduation. Hotel is gorgeous. Clean and very well maintained. Staff is so pleasant. Highly recommend.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 14, 2023 on Hotels
5 out of 5
by A traveller

Posted Nov. 12, 2023 on Expedia
We vacation here every summer. The facility is well kept and great for family reunions.
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 11, 2023 on Hotels
2 out of 5
by A traveller

Disappointing experience

Posted Nov. 5, 2023 on Hotels
We paid just under $500 for one night in a queen studio. We got there late evening with the plan to have dinner and drinks onsight. Online hours showed we had over an hour before closing, but they told us they were closed. We went back to our room and called to see if room service was an option. They indicated we should be able to order with the restaurant for takeout and transferred us. The restaurant answered and said they were closed. It seemed there was a wedding the same night as other areas of the property were busy, but the service was disappointing. The hotel is not near other restaurants either. We went to order coffee downstairs the next morning and it was poorly made and received after waiting for nearly 20 minutes. Our hotel booking supposedly came with a champagne welcome which we never saw. Our $50 resort fee in addition to the room cost left much to be desired overall. Not a great option if you're looking for morning or evening service. Hopefully they're better for the people enjoying pool service midday.
5 out of 5
by A traveller

Posted Nov. 3, 2023 on Expedia
Great resort for a night or week getaway