Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 sept. 2019 sur Hotels
par un voyageur
Publié le 23 août 2019 sur Hotels
par un voyageur
Décevant
Publié le 1 juill. 2019 sur HotelsHorrible
Pas de frigo ni de micro onde dans la chambre pas de télécommande de télévision
Alors que sur les photos on voit tout ce qu'il faut .Il n'y a même pas de nécessaire pour se faire un café le matin .
Jamais plus
par un voyageur
Propre, un peu bruillant. Quand même confortable
Publié le 17 janv. 2019 sur HotelsArrêt d’ine Nuit un vendredi soir. Chambre rénové aucun Tapis . Lit confortable. Locket de sécurité sur la porte défectueux. Un peu de bruit à la fermeture des bars lorsque les autre clients son entrer dans leur chambre.
par un voyageur
Publié le 8 déc. 2018 sur Expedia
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Adraine Rediresponse Specialist, Gestion de l’hôtel
Hello Carmen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI SOUTH and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Dog feces on grass. Also unbearable cat urine ammonia in room #125 on carpet under bed. Will no longer stay at this hotel.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Tianna Rediresponse Specialist , Gestion de l’hôtel
Dear Charles, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Baltimore-Washington DC/ BWI South. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the odor of the room and the uncleanliness of the room. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Nice room
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Timothy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI SOUTHI was happy to read you like our room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Hello Calvin,I want to thank you for taking the time to post a review of your stay at the RED ROOF PLUS+ BALTIMORE-WASHINGTON DC/BWI SOUTH. It's great to hear that you were pleased with everything during your stay, resulting in your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Red Roof Management
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 janv. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Mauro,I am pleased to have had you as our guest at our Red Roof Inn PLUS+ Baltimore-Washington DC/ BWI South. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management
