Ratings based on 1,110 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024 on Expedia
Hotel room needs renovation room is three star looking not as five. Staffs r not friendly, tiny room and dirty. Bath water cannot make adjustment cold then hot when showing the room has thin cheap blind cover not curtain makes too bright during night and early morning hard to sleep
I’m sure not consideration to stay at this hotel again below three star
Comment from Hotel Management
Mar. 1, 2024 by Jesse, Hotel Management
Dear Loi,Thank you for sharing the review regarding your recent stay at Grande Centre Point Terminal 21.We very much appreciate your feedback and are inspired to continue moving forward in developing the service quality.Thank you again for choosing to stay with us and hope to have the pleasure of welcoming you here on the next occasion.Grande regards,Atthasit ThattanachokDuty manager
by A traveller from lincoln
Posted Feb. 22, 2024 on Expedia
Very nice and clean. Staff friendly and helpful
Comment from Hotel Management
Feb. 24, 2024 by Jesse, Hotel Management
Dear Joel,Thank you for sharing the wonderful review of your recent stay at Grande Centre Point Terminal 21.Your kind feedback is extremely appreciated and I look forward to conveying this to the entire team to learn that their efforts were recognized.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you here on the next occasion.Grande regards,Atthasit ThattanachokDuty manager
by A traveller
Posted Feb. 19, 2024 on Expedia
Great service
Comment from Hotel Management
Feb. 24, 2024 by Jesse, Hotel Management
Dear Akash,Thank you for sharing the splendid review of your recent stay at Grande Centre Point Terminal 21.We’re glad to learn that you enjoyed the unique services we aimed to deliver and could take advantage of our unbeatable location.It is always a pleasure to have you as a precious guest, and we’re looking forward to welcoming you here again soon.Grande regards,Atthasit ThattanachokDuty manager
by A traveller
Posted Feb. 17, 2024 on Expedia
The hotel is nicely located by the shopping centre and BTS Skytrain. The staff is really nice and eager to help. The room we, we were staying, had a nice view. The breakfast was ok, but i would preferred more continental options.
Comment from Hotel Management
Feb. 24, 2024 by Jesse, Hotel Management
Dear Ekaterina,Thank you for sharing the glowing review of your recent stay at Grande Centre Point Terminal 21.We’re humbled to learn that you enjoyed our accommodation and could take advantage of our unbeatable location. In addition, your feedback is appreciated and we’re inspired to continue to develop the quality of our service based on the comments received.It is always a pleasure to have you as a precious guest, and we’re looking forward to welcoming you here again soon.Grande regards,Atthasit ThattanachokDuty manager
by A traveller
Posted Feb. 14, 2024 on Expedia
Convenient transportation and shopping. Hotel service is so so, no one will make the room until we told them to do so, disappointed
Comment from Hotel Management
Feb. 24, 2024 by Jesse, Hotel Management
Dear Lai Ping Elsa,Thank you for sharing the fantastic review of your recent stay at Grande Centre Point Terminal 21.We’re delighted you found our location unbeatable, and enjoyed the overall aspects during your stay. In addition, your feedback is appreciated and this will be conveyed to all concerned departments to address constructively.It is always a pleasure to have you as a precious guest, and we’re looking forward to welcoming you here again soon.Grande regards,Atthasit ThattanachokDuty manager
by A traveller
Posted Feb. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Jesse, Hotel Management
Dear Valued Guest,Thank you for sharing the fantastic review of your recent stay at Grande Centre Point Terminal 21.We’re thrilled that you enjoyed the overall services and had a pleasant stay.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you here on the next occasion.Grande regards,Atthasit ThattanachokDuty manager
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Jesse, Hotel Management
Dear Navin,Thank you for sharing the amazing review of your recent stay at Grande Centre Point Terminal 21.We’re thrilled to learn that our services met your expectations.It is always a pleasure to have you as a precious guest, and we’re looking forward to welcoming you here again soon.Grande regards,Atthasit ThattanachokDuty manager
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Jesse, Hotel Management
Dear Valued Guest,Thank you for sharing the excellent review of your recent stay at Grande Centre Point Terminal 21.We’re so glad that we could exceed your expectations and beyond.It is always a pleasure to have you as a precious guest, and we’re looking forward to welcoming you here again soon.Grande regards,Atthasit ThattanachokDuty manager
by A traveller from Ashton
Posted Feb. 8, 2024 on Expedia
The service and the personal touches were excellent.
Comment from Hotel Management
Feb. 24, 2024 by Jesse, Hotel Management
Dear Mark,Thank you for sharing the splendid review of your recent stay at Grande Centre Point Terminal 21.We’re delighted to learn that we could make your stay so exceptional.It is always a pleasure to have you as a precious guest, and we’re looking forward to welcoming you here again soon.Grande regards,Atthasit ThattanachokDuty manager
by A traveller from edmonton
Posted Feb. 2, 2024 on Expedia
👍
Comment from Hotel Management
Feb. 6, 2024 by Jesse, Hotel Management
Dear george,Thank you for sharing the glowing review of your recent stay at Grande Centre Point Terminal 21.We’re thrilled to learn that we could make your stay a memorable one.It is always a pleasure to have you as a precious guest and we’re looking forward to welcoming you here again soon.Grande regards,Atthasit ThattanachokDuty manager
