Ratings based on 51 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
92% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from WOODHAVEN

Posted Sep. 10, 2023 on Expedia
The place is amazing, the view and the host very helpful. My flight got delayed and I was able to check-in late. The breakfast was delicious, the staff was extremely cordial. The room very cozy and the view breathtaking. Cant wait to be back!
Comment from Hotel Management
Sep. 11, 2023 by maria pellizzari, Hotel Management
Dear Sylvana, thank you for choosing Palazzo Malaspina and for telling us how good your stay in our Palazzo was. We are really happy to know that you appreciated everything from the convenient location, the deliciuos breakfast and hearthbreaking view from your room with panoramic balcony and that you understood the cure and attention in all details and that and we are really interested in your satisfaction. We hope we will see you again one day. Best regards Maria and Valeria
5 out of 5
by A traveller

Posted Jul. 31, 2023 on Expedia
We loved it.
Comment from Hotel Management
Aug. 1, 2023 by maria pellizzari, Hotel Management
Dear Priyanka, thank you for your wonderful feedback. We are delighted to hear that you loved it!! Hope to have you as our Guest soon again. Best regards Maria and Valeria
5 out of 5
by A traveller

Posted Jul. 9, 2023 on Hotels
Great place in Chianti region , we plan to come back.
Comment from Hotel Management
Jul. 10, 2023 by maria pellizzari, Hotel Management
Dear Jan , We thank you for taking the time to share your beautiful experience here at Palazzo Malaspina and we are very very happy to know that you are planning to come back!We wait for youBest regardsMaria and Valeria
5 out of 5
by A traveller from Bay Village

Posted Jun. 30, 2023 on Expedia
Valeria was lovely and very helpful with dining recommendations. The room was very clean with nice bedding and towels. Breakfast offered several options with fresh ingredients. The location was great for visiting neighboring hamlets as well as Florence.
Comment from Hotel Management
Jul. 1, 2023 by maria pellizzari, Hotel Management
Dear Mather, We thank you for taking the time to share your beautiful experience here at Palazzo Malaspina. we are proud that you appreciated our hospitality giving all informations, our good location to visit Chianti area as well Florence and we are honoured to read that you had a delicious breakfast too with fresh ingredients. We do our work with love and passion. Read such nice feedback is the grateful part of our work. Thank you again and looking forward to welcome you back soon Maria and Valeria
5 out of 5
by A traveller from Toronto

Posted Sep. 29, 2022 on Expedia
This is amazing place to stay right in the middle of Toscana. Great hospitality and quality of service at highest levels. Hosts, Maria, Mary and Valeria are exceptional. I am now expecting that fresh delicious cake baked every morning! Outstanding!
Comment from Hotel Management
Oct. 6, 2022 by maria pellizzari, Hotel Management
Dear Davor, We would like to thank you for posting such a nice comment regarding your last stay at Palazzo Malaspina. It is always a great pleasure to have you with us. We are thrilled to read that all of the services provided during your stay exceeded your expectations, especially thanks to the job of our dedicated service team, and that you liked our fresh delicious and every day different cakes. We hope to have the pleasure of welcoming you back in the future. Sincerely yours, Maria and Valeria
1 out of 5
by A traveller

Posted Sep. 19, 2022 on Hotels
Comment from Hotel Management
Sep. 22, 2022 by maria pellizzari, Hotel Management
Dear Deborah,we are really sorry that your stay was not pleasant. We wonder what happened: if something happened and what she was not satisfied with. However, we would have appreciated that you would have made us aware of your inconveniences and we would have been very happy to satisfy your wishes. We have had excellent reviews for the past twenty years. We hope to make your stay more pleasant next time. Sincerely Maria and Valeria
5 out of 5
by A traveller

Perfect Stay

Posted Oct. 23, 2021 on Hotels
We loved our stay here! Everything was absolutely perfect! The house was gorgeous. The breakfast was wondering and made to order everyday. Along with yogurt, fruit and home baked cakes. The beds were very comfortable. The view was to die for. It was extremely clean. Maria was so kind and welcoming. Everyone else also went above and beyond to help in anyway we needed. Also the town was very cute with a few really good places to eat. We would love to come back again someday. ❤️❤️
Comment from Hotel Management
Oct. 27, 2021 by maria, Hotel Management
Dear Jennifer, Thank you so much for sharing your experience at Palazzo Malaspina on Hotels.com with all the people of this community. All information and details that you have given are precious for us. We are honored to read that you have enjoyed the faboulous panorama, the very comfortable bed, the cleaning and the helpfull staff. We are happy you appreciated Maria's House and our homemade and made to order fresh breakfast. It is our daily effort to exceed guest’s expectation. We wait for you again!! Maria and Valeria
5 out of 5
by A traveller

Posted Nov. 8, 2019 on Expedia
Comment from Hotel Management
Nov. 13, 2019 by Maria Pellizzari, Hotel Management
Thank you so much!
5 out of 5
by A traveller from Oshkosh, WI

Posted Oct. 3, 2019 on Expedia
My husband and I both really enjoyed our stay at this property. Maria and Mary really make us feel at home. We were greeted with a piece of home-made cake and cappuccino. We really loved the whirlpool bathtub in our bathroom which was very helpful after the long walks with touring the hill towns. Right next door is an excellent, Michelin-rated restaurant called La Toppa which served excellent food and had very friendly staff. Maria even went out of her way to make an inquiry phone call to assist me in finding a church where my grandparents were married in the early 1900s, as I cannot speak Italian. This property is nicely centered in the Chianti region, making it short commutes to several of the hill towns and wineries.
Comment from Hotel Management
Oct. 9, 2019 by Maria, Hotel Management
Thank you so much for your lovely review, I really appreciate your words. We do all our best in order to give our guests special moments to bring back home. I really hope you were able to find the church where your grandparents were married... Looking forward to welcome you back soon! Vi aspettiamo presto Maria
5 out of 5
by A traveller from Virginia

Posted May 25, 2019 on Expedia
We had an amazing experience. Maria is such a great host and made our stay special with every touch. The rooms are beautiful and the breakfast is wonderful. The B&B is in a perfect location to reach many cities and towns in the Tuscany area for day trips. Maria and Mary are so hospitable and we are very thankful for their kindness and making our trip memorable.