Ratings based on 955 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 25, 2024 by Guest Service Manager, Hotel Management
Dear Scott, Thank you so much for taking the time to share your experience and leaving 5 star rating. We are happy to hear that you had a great time at our hotel. We look forward to seeing you again soon.Thank you,
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 25, 2024 by Guest Service Manager, Hotel Management
Dear Mike,Thank you so much for taking the time to share your experience and leaving 5 star rating. We are happy to hear that you had a nice stay with us. We look forward to seeing you again soon.Thank you,
by A traveller
Posted Feb. 18, 2024 on Expedia
Good price
Comment from Hotel Management
Feb. 25, 2024 by Guest Service Manager, Hotel Management
Dear Christine, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.Thank you,
by A traveller from Toronto
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 25, 2024 by Guest Service Manager, Hotel Management
Dear Andrew,Thank you so much for taking the time to share your experience with us. We take pride in knowing our guests are happy with their stay experience.Thank you,
by A traveller
Posted Feb. 18, 2024 on Expedia
Check in was quick and simple friendly staff ,room was clean and comfortable. Unfortunately parking was a bit of a problem when I returned around 11pm maybe due to the snow but had to park the other end of hotel with a long walk to my room,restaurant hours not very good open late close early like 10pm so don’t expect a late night meal or drinks.
Comment from Hotel Management
Feb. 25, 2024 by Guest Service Manager, Hotel Management
Dear Pat, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. We will let Food & Beverage department know about the restaurant hours.Thank you,
by A traveller
Posted Feb. 18, 2024 on Expedia
Arrived late go to park and there is no parking spots anywhere close to our entrance.
Was kept up till 2:30 am with kids running down hall had called front desk around midnight.
When booking it said there was breakfast to find out it was not included and $18.95 per person.
The bed frame anytime you rolled over or moved it squeaked.
Stayed here so we would get a good night sleep and feels like we didn’t even sleep at all
Told front desk of our concerns and just received a smile and head nod and said nothing can be done.
Very poor experience and do not recommend
Comment from Hotel Management
Feb. 25, 2024 by Guest Service Manager, Hotel Management
Dear Pauline, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to make ourselves better to provide an exceptional experience in the future.Thank you,
by A traveller
Posted Feb. 17, 2024 on Expedia
Someone puked in the hall last night and it was still there come 11am next morning. Other than that is it was good stay. Breakfast buffet - pancakes, eggs very average
Comment from Hotel Management
Feb. 25, 2024 by Guest Service Manager, Hotel Management
Dear Dwayne, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We have talked to our housekeeping department about this to improve the situation. Thank you,
by A traveller
Posted Feb. 11, 2024 on Expedia
Staff was excellent. Very polite and courteous. Facility is old but clean.
Comment from Hotel Management
Feb. 12, 2024 by Guest Service Manager, Hotel Management
Dear MikeThank you so much for taking the time to share your experience and leaving 5 star rating. We are happy to hear that you had a great time at our hotel. We look forward to seeing you again soon.Thank you,
by A traveller
Another great stay
Posted Feb. 11, 2024 on HotelsAlways an amazing experience at the Allure Hotel, my favourite place to stay when visiting Barrie
Comment from Hotel Management
Feb. 12, 2024 by Guest Service Manager, Hotel Management
Dear Adam,Thank you for sharing a review of your recent experience. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Thank you,
by A traveller
Posted Feb. 11, 2024 on Expedia
It wasn’t clean in some common areas.
Comment from Hotel Management
Feb. 12, 2024 by Guest Service Manager, Hotel Management
Dear Roger, Thank you for taking time to provide your feedback about your experience. I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to make ourselves better to provide an exceptional experience in the future.Thank you,
