Note fondée sur 135 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
93 % des clients le recommandent
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par Alain de Singapour

Excellent hotel

Publié le 2 oct. 2009 sur Expedia
Grande classe retro mais tres fonctionnel. Service irreprochable (butler individuel). Bon rapport qualite/prix (35% moins cher que Paris ou New York). Taille et situation ideale.
Commentaires de Gestion de l’hôtel
20 mai 2016 par S. Schmid, Gestion de l’hôtel
Dear Frederic Thank you so much for the nice post you wrote on Expedia following your last stay here at the St. Regis Beijing. It is much appreciated. The team and I are delighted to read that you have enjoyed your stay at The St. Regis Beijing and that you were very satisfied especially with our signature St. Regis Butler Service. Many thanks again for staying at The St. Regis Beijing. We are looking forward to welcome you back soon the next time you visit the Northern China region. Kindest regards, Steven M. Schmid - Executive Assistant Manager
5 sur 5
par un voyageur

Publié le 27 févr. 2024 sur Expedia
The staff was absolutely amazing! My favorite part of staying at St Regis.
Commentaires de Gestion de l’hôtel
5 mars 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Carolina, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
5 sur 5
par un voyageur

Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Chiaochieh, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
5 sur 5
par un voyageur de Ft. Simpson

Publié le 4 févr. 2024 sur Expedia
Staff were very accommodating and respectful
Commentaires de Gestion de l’hôtel
26 févr. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Mr. Grant, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
5 sur 5
par un voyageur

Publié le 15 janv. 2024 sur Expedia
Excellent, professional service
Commentaires de Gestion de l’hôtel
18 janv. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Lawrence, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
5 sur 5
par un voyageur

Publié le 3 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 janv. 2024 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Zhaonan, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
5 sur 5
par un voyageur

Publié le 27 nov. 2023 sur Expedia
A
Commentaires de Gestion de l’hôtel
4 déc. 2023 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Ali, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 29 oct. 2023 sur Hotels
4 sur 5
par un voyageur

Publié le 29 oct. 2023 sur Hotels
一個有名的品牌,但開業已久有點舊 酒店服務員很有禮貌,還給我們升級大一點房間 但可惜浴室去水不太暢順,床褥枕頭太軟,我們不合適 。餐廳食物水準有保證,整體感覺良好 。
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Oliver Achatz, Gestion de l’hôtel
尊敬的Lina,您好:首先感谢您能选择北京瑞吉酒店做为您的首善之地,您的宝贵建议对于我们的进步有着至关重要的帮助,我们期待得到您的更多反馈,祝您工作顺利,生活愉快。
5 sur 5
par un voyageur

Still a "Grande Dame"

Publié le 28 sept. 2023 sur Hotels
The last time I stayed at the St. Regis Beijing was 19 years ago. The hotel is still in very good shape, although showing its "wear" in places. That being said, service is excellent and offerings plentiful. The location can't be beat and I would still consider it a "grande dame" of Beijing hotels.
Commentaires de Gestion de l’hôtel
9 oct. 2023 par The St.Regis Beijing Butler Team, Gestion de l’hôtel
Dear Mr. Shen, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me.The St.Regis Beijing Butler Team