Note fondée sur 85 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
92 % des clients le recommandent
4,3 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 8 janv. 2024 sur Expedia
Excellent location near great dining options and walkable to other options. Easy to get Ubers and rickshaws. LOUD BOOMING music played until 1am. Very hard to sleep through that. When staff did daily cleaning, they did not do dishes or clean trash. Shower was awful. It was a handheld device only, broken and sprayed EVERYWHERE (including ceiling if you were not careful and quick). It was extremely difficult to keep the tub area dry. Not a relaxing, comfortable or enjoyable experience in the least.
4 sur 5
par un voyageur

Publié le 17 déc. 2023 sur Hotels
This Oakwood is conveniently located in UB City which is a popular spot for dinner and drinks. This was my first time staying in this property, and stayed in a one bedroom guest room for 3 nights. Room was very spacious, but design is a bit run down. Bed was very comfortable and I got a corner room on 9th floor with a great view. I had dinner at the Soul City restaurant one time and experience was very nice with great friendly service especially due to Mr. Keshab who worked both evenings and also during breakfast. From the Lobby floor (4th floor), the mall is directly accessible along with all the restaurants and bars located on the top of the mall. JW Marriott is also in this UB City complex. The only negative point about my stay is the noise. Room to room noise is not so good and the music from the outdoor restaurants/bars is a bit loud, but did not bother me so much. Entrance to the property is also a bit confusing as you have to go all the way around the building to get to the entrance. Staff are very friendly and helpful especially when I was calling a taxi during check-out.
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Saurabh Kumar, Gestion de l’hôtel
Dear Mr. Ungsok, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve.we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
2 sur 5
par un voyageur

Publié le 9 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Saurabh Kumar , Gestion de l’hôtel
Dear Mr. Benjamin, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve.we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
5 sur 5
par un voyageur

Publié le 27 oct. 2023 sur Hotels
Perfect stay when you want to be close to work in the city, shopping and partying all while avoiding the Blore traffic
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Saurabh Kumar, Gestion de l’hôtel
Dear Mr. Pavan,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
5 sur 5
par un voyageur

Publié le 16 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Saurabh Kumar, Gestion de l’hôtel
Dear Mr. Srinivas,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
5 sur 5
par un voyageur

Publié le 29 sept. 2023 sur Expedia
Hotel service is really nice. I could enjoy staying this hotel.
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Saurabh Kumar, Gestion de l’hôtel
Dear Mr. Kanayo,Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. we Look forward to one more opportunity in hosting you again. Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
5 sur 5
par un voyageur

Publié le 3 juill. 2023 sur Expedia
Nice place in the center of the city with a lot of dining options very near by. Spacious rooms.
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Saurabh Kumar, Gestion de l’hôtel
Dear Mr. Shriram, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. We hope to welcome you back to our hotel very soon! Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
5 sur 5
par un voyageur

Publié le 6 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 avr. 2023 par Saurabh Kumar, Gestion de l’hôtel
Dear Mr. Jason, Thank you for the heartfelt appreciation for our facility and the team. The team strives to achieve the memorable guest experience in all our efforts. Your review reflects everything we try to achieve. We hope to welcome you back to our hotel very soon! Warm regards, Saurabh Kumar General Manager Oakwood Premier Prestige Bangalore
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 4 déc. 2022 sur Expedia
4 sur 5
par un voyageur

Poor breakfast, great front desk and IT

Publié le 16 juin 2022 sur Hotels
For starters I was appalled by the poor quality breakfast - Indian and Western. The food was downright unpalatable. You need a new chef and team in charge of Food and Beverages. Great front desk and IT support from Tapas and Nelson respectively. They made sure all support was provided in a timely manner and retained the guest (my family) for the week.
Commentaires de Gestion de l’hôtel
8 juill. 2022 par Parijat Sarkar , Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have reviewed the quality of breakfast and will work on the improvement. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Parijat Sarkar Revenue Manager