Ratings based on 293 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
Staff very friendly and rooms excellent
by A traveller
Posted Feb. 25, 2024 on Expedia
Fantastic hotel & a great location for seeing the beaches, towns & the interior of that area. From the moment we were greeted by the gatehouse team, to the reception, catering & cleaner staff, they were all great ambassadors for the company. Apart from one luke warm bar meal and an influx female under 19 football teams who were noisy at times, I would still thoroughly recommend this hotel. PS double check what you have booked in terms of a Mountain or Sea view.
by A traveller
Posted Feb. 24, 2024 on Hotels
by A traveller from san pedro del pinatar
Posted Jan. 3, 2024 on Expedia
Quiet area outside Benidorm but very clean and comfortavke beds.. SPA facilities closed. This was not disclosed before booking.
Comment from Hotel Management
Jan. 17, 2024 by Álvaro Oltra, Hotel Management
Good afternoon Mr Graeme,Thank you for taking the time to review your stay with us.We are pleased to know that our location was to your liking, and you enjoyed a peaceful time in our hotel.We apologize that our Spa was out of service, and that was a negative point for your stay.We look forward to welcoming you back to our establishment.Best regards.
by A traveller
Excellent
Posted Jul. 23, 2023 on HotelsGreat experience could possibly be 5 star
by A traveller
Posted Sep. 11, 2022 on Expedia
Good breakfast. Good view from the balcony. Nothing near. Small bed.
by A traveller
Posted Jun. 27, 2022 on Hotels
Checked in late evening, no food available!
by A traveller
Posted Jun. 20, 2022 on Hotels
by A traveller
Will return
Posted Jul. 14, 2021 on HotelsCheck in and out are long and slow. There is no point of recycling at the hotel all waste from room is in one bin.
Great entertainment and friendly staff.
by A traveller
Posted Nov. 2, 2019 on Hotels
Not good off season. Food extremely poor, service poor, bar closed, pool closed. No atmosphere at all. Wouldn't stay here again, would not recommend.
Comment from Hotel Management
Nov. 7, 2019 by Grand Luxor Hotel, Hotel Management
Dear Bernadette,
Thank you very much for having taken the time to share your experience with other travelers via Hoteles.com.
We are sorry to hear that you have found the hotel off-season despite having included the access to Terra Mítica on Saturday 26th and Sunday 27th October and Mundomar every day.
Once again thank you for all your comments.
Kindest Regards,
Guillermo Martínez
Sales Account Manager
