Ratings based on 1,274 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear guest,Thank you very much for staying with us and your kind feedback. We hope to welcome you again soon.
2 out of 5
by A traveller

Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear Guest, Thank you very much for staying with us and your feedback. We are sorry that your stay wasn't 100% to your satisfaction. We hope that you give us the chance to proof, that we deliver a perfect service.
1 out of 5
by A traveller

Posted Feb. 13, 2024 on Expedia
Definitely the worse hotel I’ve ever been. To be honest it shouldn’t be named a ‘Hotel’, it’s more a kind of a low level youth hostel. Rooms are small, old and dusty. Bathroom are not to be spoken about. Breakfast should also be avoided (45 min. before the official end time of breakfast you can’t find any bread or croissant and they just answer you that it’s finished). The crazy thing is that this hotel is a step brother of the Steigenberger hotel but deferences are crazy. It’s better to sleep at the Berlin Hauptbahnhof itself and not in this lousy ‘hotel’. Avoid this Intetcity Hotel at all costs.
Comment from Hotel Management
Feb. 14, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Thank you for choosing our IntercityHotel for your stay in Berlin and for taking the time to tell us about your impressions. We will pass on your feedback to the responsible department and we would be pleased to convince you about us on your next stay in Berlin.
4 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Clean and convenient, staff were friendly and helpful. Room and hotel perfectly adequate for a weekend break in Berlin. Most of the famous attractions are within walking distance and the train station is next door for further afield travel.
Comment from Hotel Management
Feb. 13, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear Guest, thank you for your positive feedback! We are very pleased that you enjoyed your stay. We would be very happy to welcome you again.
4 out of 5
by A traveller

Posted Feb. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear Guest, thank you for your positive feedback! We are very pleased that you enjoyed your stay. We would be very happy to welcome you again.
5 out of 5
by A traveller

Posted Feb. 6, 2024 on Expedia
It was handy for all aspects of transport.
Comment from Hotel Management
Feb. 7, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear Guest, thank you for your positive feedback! We are very pleased that you enjoyed your stay. We would be very happy to welcome you again.
5 out of 5
by A traveller

Posted Feb. 4, 2024 on Expedia
Awesome
Comment from Hotel Management
Feb. 5, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear Guest, thank you for your positive feedback! We are very pleased that you enjoyed your stay. We would be very happy to welcome you again.
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Feb. 2, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear Guest, thank you for your positive feedback! We are very pleased that you enjoyed your stay. We would be very happy to welcome you again.
5 out of 5
by A traveller from Beaverton

Posted Jan. 30, 2024 on Expedia
Everything Excelent, will stay again there.
Comment from Hotel Management
Jan. 31, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear Guest, thank you for your positive feedback! We are very pleased that you enjoyed your stay. We would be very happy to welcome you again.
5 out of 5
by A traveller

Visiting Berlin

Posted Jan. 22, 2024 on Hotels
Our stay at the IntercityHotel Berlin was comfortable and clean and the staff was very courteous during our stay. The hotel is very close to trains shops and food. The only inconvenience was a few of the wall plugs were not working but the hotel staff took care of that right away.
Comment from Hotel Management
Jan. 23, 2024 by IntercityHotel Berlin Hauptbahnhof team, Hotel Management
Dear guest,Thank you very much for staying with us and your kind feedback. We hope to welcome you again soon.