Note fondée sur 620 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Would stay again
Publié le 18 févr. 2024 sur HotelsStaff were very friendly and helpful. Let us check in early as our room was ready on arrival which was great . It’s a good location. Could of been cleaner as in windows and and parts not been dusted. I suppose this reflex’s on the price though. Bathroom was clean and sheets were fresh. Tv worked well. Beds were very comfy. Overall we had a lovely stay and would definitely stay at this hotel again
Commentaires de Gestion de l’hôtel
5 avr. 2024 par IAN, Gestion de l’hôtel
Thankyou for your feedback.
par un voyageur
Online pictures Bad Representation of hotel
Publié le 13 févr. 2024 sur HotelsThe room itself was clean enough and didnt have the awful smell that the rest of the building had !!! The entrance area smell is horrendous and needs urgent attention!! The man behind the desk seemed friendly enough but overall the photos on the website DO NOT represent the actual building. And the building was freezing with missing ceiling tiles! Cheap hotel at £45 for the night but would not recommend this hotel for anyone wanting something even half decent. Wish i could add a photo of how bad the smell was in the main areas.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par IAN, Gestion de l’hôtel
Thankyou for your feedback.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
Rooms Were Functional, wet Room Was Bigger than Bedroom Massive.
Windows were filthy and unable to be opened
par un voyageur
Poor Hotel, poorly renovated.
Publié le 20 janv. 2024 sur HotelsPoor from start to finish. Room was small and very basic, not anything like the images they have on their website. Bathroom had black mould all around the bottom of the shower. The waterproof membrane in the bathroom was lifting and peeling. Bed was uncomfoatable, with only 2 very flat and cheap pillows, and then we were woken by other guests screaming and creating in the hallway way after midnight. Would not recommend.
par un voyageur
Tired & dirty hotel but with wonderful staff
Publié le 11 janv. 2024 sur HotelsSo this hotel used to be a Travelodge so a lot of the original fixtures and fittings are still in place - the red bathroom tiles, the blue carpet. Typical Travelodge Facelift rooms, but boy have they been badly maintained since.
Moved room 3 times - first had blood all over the mattress protector, so thick that I could see it through the bedsheets. Second had sewer gas coming up through the shower drain, third had the noisiest air con/heater in the world but Reception gave me a (brand new, wrapped) electric heater which worked just fine.
Saving grace here is the staff, they’re honestly really helpful and must get so fed up of dealing with maintenance and cleaning issues, so to remain cheerful and offer solutions makes them a real credit. If only the owners/management invested the profits back into the fabric of the building this could be a great hotel in a perfect location.
par un voyageur
10am check out ruins the stay
Publié le 7 janv. 2024 sur HotelsLovely hotel in great location my only complaint is the 10am check out. Never had that in any hotel I’ve stayed at before and doesn’t state anywhere in the room this 😢
par un voyageur
Nothing like the pictures online
Publié le 7 janv. 2024 sur HotelsLooks nothing like it’s advertised. Front doors grubby, windows grubby in room and canteen, no full English breakfast, communal area on floor three sticky and mould in the bathroom, only 2 plug sockets and that was loose and far from bedroom. very disappointed. I must say Staff were very friendly
par un voyageur
✅ Blackpool
Publié le 2 janv. 2024 sur HotelsGood standard, tnough room looked a bit tired re. decor etc. & shower cubicle needed some attention re. grouting etc.
Reception staff polite, friendly & helpful.
Breakfast not a great deal of variety but was okay.
✅ & I would stay there again
par un voyageur
Good value
Publié le 2 janv. 2024 sur HotelsGood value for money and easy access to all the attractions
par un voyageur
Mixed views on this hotel even for Blackpool
Publié le 1 janv. 2024 sur HotelsVery surprised this is a Best Western Hotel I would have expected better. Last minute booking and to be honest the only available reasonably priced room. Paid 70.00 for new years eve so in that respect good value. However you do expect a reasonable standard from a chain hotel. The outside is very grubby so not a good start. The automatic door got stuck so receptionist had to come and force it open. Bright decor inside and reception area. The reception staff were friendly and helpful. On the other side of the door (our room) very basic no remote for the TV reception could not find one thanks to the receptionist for showing us how to operate from the back of the TV. Heater in the room was effective. Windows need a good clean surely this should be part of general maintenance. You are on the main street so a bit noisy but this did not really bother us. There was what seemed to be a homeless person taking her washing up back to reception did not bother us but is part of this building being used for another purpose? Excellent location for the Winter Gardens and Turtle Bay uses part of the building. It will not take much to get this hotel in good order so come on Best Western you can do better than this!!!
