Note fondée sur 55 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
1,9 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Preston
Publié le 1 mars 2024 sur Expedia
Great value for money. Infact you wouldnt find another whole apartment that sleeps 4 plus a kitchen that had all utensils to cater for you and your family. The bathroom has towels ect aswell as a dining area in blackpool for the price, and even bought our dog along. Easy self check-in and out. Weve even extended our 9 day stay for the rest of the weekend and the property manager has been amazing. Will deffo be coming back and would deffo recommend
par un voyageur
Publié le 5 févr. 2024 sur Hotels
par un voyageur
Absolutely disgusted
Publié le 15 janv. 2024 sur HotelsCheck-in was absolutely terrible. They made me wait outside for over an hour. What a joke. Communication is absolutely terrible. The apartments are rundown terrible. I wouldn’t rate these to anyone I would definitely not stop here again 100% and please whatever you do book elsewhere.
par un voyageur
Publié le 29 déc. 2023 sur Hotels
par un voyageur
Publié le 29 déc. 2023 sur Hotels
par un voyageur
Publié le 11 déc. 2023 sur Hotels
par un voyageur
Avoid this hell hole!
Publié le 5 nov. 2023 sur HotelsThe property is run down, smelt of bleach when we arrived and floors still wet. Hair everywhere, full bin in bathroom. A spoon being used as a door stop?! Hole in door to apartment filled with kitchen roll. Extension leads draped up walls. Dirty bed sheets, tiny sofabed. Carpet loose on stairs with grips visible. Noisy and smell of cannabis throughout. Called to complain and was told I’d get a call back. This never happened, also emailed numerous times with no reply. We were booked in for 3 nights, stuck it out for one as nowhere had availability then went elsewhere. Avoid at all costs!
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Marika, Gestion de l’hôtel
We apologise for the unsatisfactory conditions during your stay. Your feedback is deeply appreciated and we will use these for future reference.I'm sorry for the lack of response to your complaints and emails. We are actively reviewing our communication processes to prevent this in the future.Thank you for staying with us.
par un voyageur
Publié le 30 oct. 2023 sur Expedia
par un voyageur
2 night stay. Left the first morning. Shocking
Publié le 27 oct. 2023 sur Hotels
promises things that are not available.
No wifi. Just does not connect
Tv only gets signal if signal box is out the window.
Bathroom has no light/handle
Bugs roaming the rooms
Sofa bed is just a cheap sofa that is uncomfortable to sleep on.
Heating hardly heats up.
Bedding smells and moist
Front door drags across the carpet.
Nothing like the photos.
Definitely not the ‘superior’ apartment that was paid for
2 night stay. Left the first morning. Shocking
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Marika, Gestion de l’hôtel
We sincerely apologize for the inconveniences you experienced during your recent stay at our property. It deeply saddens us to hear that your expectations were not met, and we understand the frustration these issues must have caused.We want to assure you that we take your feedback seriously, and we are actively addressing each concern to improve our accommodations. Our team is investigating the issues with the WIFI, TV signal, bathroom amenities, sofa bed comfort, heating system, and overall cleanliness. Please know that this does not reflect our usual standards, and we are committed to rectifying these shortcomings.
par un voyageur
Publié le 27 oct. 2023 sur Expedia
Advertised as sleeps 4 property sofa bed is meant to be double pull out it was a leather effect fold down felt like sleeping on wood reported it but nothing bathroom sink leaking badly reported nothing tell me non refundable that only works of they fulfil there part of the contract which they didnt
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Marika, Gestion de l’hôtel
We apologize for the discomfort you experienced during your stay. Your feedback is crucial, and we regret that we fell short of expectations. We are addressing the sofa bed issue and bathroom sink leak promptly.
