Ratings based on 854 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Expedia
We had a fantastic stay at the cloister! Roody checked us in and was very helpful throughout our stay. The amenities were top notch, the pools were clean and the boat shuttle over to the beach was very convenient. We ate at a few of the restaurants while on site and had delicious meals! The drinks were also great!
Comment from Hotel Management
Mar. 4, 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Ms. Dobrzynski,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is amazing to hear about the excellent service provided by Roody throughout your visit, as well as your enjoyment of the amenities offered across the resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
by A traveller
Posted Feb. 25, 2024 on Expedia
One of the best there is!
Comment from Hotel Management
Feb. 26, 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Mr. Buchwald,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your thoughtful comments, and look forward to welcoming you back for another exceptional stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
by A traveller
Posted Feb. 19, 2024 on Expedia
by A traveller
Posted Feb. 14, 2024 on Hotels
by A traveller
Posted Feb. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Ms. Good,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
May 16, 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Ms. Oliva,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
by A traveller
Posted Feb. 1, 2024 on Hotels
Comment from Hotel Management
May 16, 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Mr. Reinauer,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
May 16, 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Ms. Digilova,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
by A traveller from Mendham
Posted Jan. 31, 2024 on Expedia
The place is quite dated and in bad need for a renovation. Services are decent but service fees and tips required all over the place make the experience quite unpleasant - you feel like you are there just to pay others…
by A traveller
Disappointed
Posted Jan. 31, 2024 on HotelsTotal disappointment, from worn looking accommodations, to body fluid stain on sheets, to uncomfortable mattress, to location away from the beach, this hotel is not worth the price or worthy of the hype it creates trying to position itself as a luxury resort. Too many great places to stay in Florida to be disappointed in a place like the Boca Raton.
Comment from Hotel Management
Feb. 1, 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Ms. Passi,We understand the importance of addressing concerns promptly and want to express our regret that you did not feel comfortable during your stay. We encourage our guests to bring any issues to our attention while on the property so that we can take immediate action to address and resolve them. Your satisfaction is our priority, and we would have welcomed the opportunity to make things right for you during your stay had we been aware. We sincerely apologize for any inconvenience caused, and we would appreciate the chance to speak with you further about your experience. If you would be willing to provide more details or discuss your concerns, please feel free to contact our team. Your insights are invaluable in helping us improve our services and facilities.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
