Ratings based on 872 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 23, 2024
Comment from Hotel Management
May 24, 2024 by Guest Experience, Hotel Management
Estimado Sr. Pietro, saludos.Agradecemos su excelente puntuación, de nuestros servicios en Habitel Select.Para nosotros fue un placer atenderlo.Gracias, lo esperamos.
by A traveller
Posted Apr. 13, 2024
Great!!
Comment from Hotel Management
Apr. 15, 2024 by Guest Experience, Hotel Management
Estimado Freddy, saludos.Gracias por el diligenciamiento de esta encuesta y tu excelente calificación, esperamos poder contar pronto con tu visita en nuestros hoteles.Gracias.
by A traveller
Elevated Experience
Posted Mar. 6, 2024 on HotelsWe got bumped up to Habitel Premier from Habitel Select which was a pleasant surprise.
The only problem was, it took a long time to get checked in as there were only 2 people at the front desk and a long line of customers waiting to check in.
Comment from Hotel Management
Mar. 13, 2024 by Guest Experience, Hotel Management
Dear guest, greetings.We appreciate your good rating and we are pleased that Habitel Prime was to your liking.We will work on improving the check in process.Thank you.
by A traveller
Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Guest Experience, Hotel Management
Estimada Diana, saludos.Gracias por tu buena puntuación sobre nuestros servicios en Habitel Select, esto nos permite seguir mejorando cada vez mas.Para nosotros fue un placer atenderte, esperamos poder contar con tu visita pronto.Gracias.
by A traveller
Posted Mar. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Guest Experience, Hotel Management
Estimado Richard, saludos.Agradecemos el tiempo que tomaste en el diligenciamiento de esta encuesta, para nosotros fue un placer atenderte.Gracias.
by A traveller
Posted Mar. 5, 2024 on Expedia
Helpful staff
Comment from Hotel Management
Mar. 5, 2024 by Guest Experience, Hotel Management
Dear tomas, greetings.We appreciate your excellent rating and positive comment about our staff.We hope we can count on your visit again.Thank you.
by A traveller
Posted Mar. 4, 2024 on Expedia
It is very good and breakfest was great. Only issue would be how experience it is to dine there
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Dear Jamie, greetings.Thank you for taking the time to fill out this survey, it is very important to us.We appreciate your good rating of our services and we are pleased that the breakfast service was to your liking.Likewise, we will inform our colleagues in the F&B area about your comments about the dinner.Thank you very much.
by A traveller
Posted Mar. 4, 2024 on Expedia
Wonderful staff
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Dear Miguel, greetings. Thank you for your excellent rating and positive comments from our colleagues.It was a pleasure for us to serve you, we hope to see you soon.Thank you.
by A traveller
Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Guest Experience, Hotel Management
Dear Eugenia, best regards.Thank you for your rating, we regret not being able to cancel your reservation, it was out of our hands, since, by policy it was not allowed.Thank you.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Guest Experience, Hotel Management
Estimado Rodolfo, saludos.Agradecemos el diligenciamiento de esta encuesta y tu excelente puntuación, para nosotros fue un placer atenderte, te esperamos pronto.Gracias.
