Note fondée sur 872 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de ellicott city
Publié le 9 avr. 2024
Really nothing to share. Basic motel. . provided a nice nights sleep
Commentaires de Gestion de l’hôtel
10 avr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Steven,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you had a nice night's sleep during your visit. While we aim to provide a comfortable and restful experience for all our guests, we understand that our facilities may be considered basic. Your comments are appreciated and will be taken into consideration as we strive to continually improve our services and amenities. We hope to have the opportunity to welcome you back for another pleasant stay in the future.
par un voyageur
Not bad for a cheap.
Publié le 16 mars 2024 sur HotelsClean. Bed was a little hard which Im not used to but still clean. Shower could use an inner liner so the floor doesnt get wet, which I cleaned up. Bath was also kind of clogged. Only other complaint was neighbors. People were up late making noise, thin walls, squeaky beds and a lot of thumping from who knows where.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello Alex, Thank you for sharing your feedback with us. We appreciate your comments and apologize for the noise disturbances you experienced. We will use your input to continue improving our services.
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par Manager, Gestion de l’hôtel
Hello D Joyce, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Front check in staff was wonderful 💯
Commentaires de Gestion de l’hôtel
15 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jessica,Thank you for your feedback! We're delighted to hear that you had a positive experience with our front desk staff. Providing exceptional service to our guests is our top priority, and we're pleased that our staff made a positive impression on you. We appreciate your business and hope to have the pleasure of serving you again soon.
par un voyageur
Publié le 14 mars 2024 sur Expedia
The fridge sounded like an angry demon growling all night long. After trying to figure out the TV for awhile, we discovered the digital adapter box was laying on the floor, but once we unplugged it and plugged it back in, it rebooted and eventually came on and worked. The seat on the toilet was flimsy and off-center and nearly dumped my father on the floor when he sat on it. On the plus side, the place is right off the highway, and I was moved to a first floor room after I asked about an elevator and was told it was out of order (I am disabled and can't use the stairs). The biggest downer was the room itself was noisy, but it was a place to sleep and served its purpose.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Evan,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 12 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Dorothy,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!
par un voyageur
Publié le 11 mars 2024 sur Expedia
T
Commentaires de Gestion de l’hôtel
12 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Saied,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!
par un voyageur
Average
Publié le 10 mars 2024 sur HotelsHotel was run down but average.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Guest Relation Management, Gestion de l’hôtel
Hello Guest,Your feedback is important to us, and we will share it with our management team to address any areas that need improvement. Our goal is to provide a comfortable and enjoyable experience for our guests, and we take all comments seriously as we work towards enhancing our services and facilities. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Friendly staff, good food nearby.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Martin,We're thrilled to hear that you found our staff friendly and enjoyed the local dining options. Your feedback is valuable to us. Thank you for sharing your experience with us.
par un voyageur
Dont stay here
Publié le 8 mars 2024 sur HotelsI booked 4 rooms for our stay in Bosie... all four had uncomfortable beds in them... Our room was terrible for lumps in the bed... I guess you get what you pay for... and I will never stay here again...
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate you sharing your experience with us. Our team values all guest feedback for future improvements. If you have any further concerns, we recommend contacting our management directly. Thank you for your stay with us.
