Ratings based on 986 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jun. 3, 2023 on Expedia
It was unfortunate that I wasn't able to purchase a drink at the Garden Cafe when not having buffet dinner. Only buffet dinner guest are allowed to go in.
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 21, 2023 on Hotels
5 out of 5
by A traveller

Posted Apr. 3, 2023 on Expedia
I like the amenities and convenience
2 out of 5
by A traveller

Posted Mar. 14, 2023 on Expedia
The Hotel itself is clean, large and very beautiful. Unfortunately for those early risers, there is no coffee until 6 am. The rooms need a two cup coffee maker. The restaurant doesn't allow its guest to drink alcoholic beverages with those who are non drinkers. Try and wrap your head around that stupid policy.
5 out of 5
by A traveller

Posted Feb. 25, 2023 on Expedia
Great stay at Hennan Garden. Easy access to beach, great service and staff. I love the breakfast with great selection. Pool was lovely. Room was comfortable. I would definitely recommend and stay here again.
5 out of 5
by A traveller from FORT SASKATCHEWAN

Posted Feb. 3, 2023 on Expedia
Analynn in restaurant was awesome. Staff were very friendly and service great. Only issue for me was extra charge for 3rd person just charge extra for breakfast property was clean and enjoyed swim up bar.
4 out of 5
by A traveller

Posted Jan. 26, 2023 on Expedia
The biggest selling point for this hotel is its garden and pool area which has a luxury feel. The rooms are basic but have everything you need. Breakfast buffet was OK. Location is pretty good - it’s a short walking distance to the beach.
5 out of 5
by A traveller

Posted Jan. 24, 2023 on Expedia
nice place with friendly staff and good access to the beach. Only complaint is that a jacuzzi/hot tub would be nice, or warmer pools
3 out of 5
by A traveller

Greedy company

Posted Jan. 23, 2023 on Hotels
The hotel itself was fine nice pools very polite staff. The breakfast was awful but they are in the main catering for Asian people especially Koreans. Adding a wider variety of fruits yoghurt and things like bacon would help to improve things. I am However disgusted that they took an 8000 pesos about £130 deposit from me as cover for any expenses. I didn’t have any as paid as I went along and this has not been refunded to me.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 9, 2023 on Hotels