Ratings based on 47 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Back in time.
Posted Oct. 18, 2019 on HotelsThis is a small hotel, more like a hostel. They have reception but its only open in the morning at breakfast time. It has a '70s style at the whole place. The Wifi is very poor. TV channels are very limited only French channels. The room was clean and cleaning service is also great, but the room condition is like if they did not made any renovations since 20 years.
by Paul
Fawlty Towers de Bordeaux
Posted Oct. 29, 2017 on HotelsThis guy could have a thriving business if he were a little more ambitious & ran the place to suit his customers, rather than to suit himself. Kitchen only open for dinner between 7-8pm & bar closes at 9pm, yet there are no other bars or restaurants nearby! It was OK for one night, but if more customer focussed, it could have been so much better.
Comment from Hotel Management
Nov. 17, 2017 by DIRECTION HOTEL, Hotel Management
Please understand that even if we are working 365 days a year, we cannot be here 24 hours a day.
You enjoyed our bar from 4.30pm until moment it was really time for you to go sleeping ...
When you arrived, I told you about all bars and restaurants we have around our hotel (2 / 5 minutes driving) but in France you know we must choose to drive or to drink ...
ANd be sure that all the time we spend here is for our guests, not for us.
by Malcolm
Worst hotel yet
Posted Sep. 5, 2017 on HotelsThe pictures and description of this hotel are totally misleading. We arrived earlier than the check in time and just wanted to enquire what time our room would be ready, but the reception we received from the man inside was quite hostile. He was moaning that we should have called ahead if we were going to be early, although as stated, we were only enquiring at what time the room might be available.The outside area was dirty as were the tables along with a number of ferrel cats in the garden. We were also told that the restaurant was not open as it was a Friday and it was not open at weekends.Our room was 2 floors up and no lift.
Probably the worst hotel we have ever had the misfortune to book.
Comment from Hotel Management
Sep. 9, 2017 by DIRECTION HOTEL, Hotel Management
Normal check-in starts at 2pm in our hotel. You arrived at 9am. I told you it would have been better you tell us before coming the time you were going to come then we can organize to prepare your room first. I was angry not to be able to give you the key for a clean room at this time, not with you.
Your room was OK at 10am. At 2nd floor, where people of the night before left first.
Then came your wife who had problems to walk. And only at this time you asked me for a room ground or 1st floor ...
You're correct : you totally missed your booking. Please mind before reservation if you need lift and contact hotel before coming if you have special needs then we can organize it before.
Read your opinion about the cats and decided to keep them in my garden and you away from there.
by paklor from Scotland
Very very basic
Posted Oct. 15, 2013 on HotelsThis hotel was very basic with 2 x uncomfartable beds stuck together, the tv in room was very old and small and shower was 1970 ish condition, the hotel did sell food at night which was just as well as there in nothing around the area however the food was reasonable and a reasonable price
Comment from Hotel Management
Jun. 27, 2015 by DIRECTION HOTEL, Hotel Management
TV is not from last generation but it works as well as shower !
by Franky from Pole
Simply HORRIBLE
Posted Jun. 19, 2013 on Expedia
Pros: nothing
Cons: everything
Location: just awful
My room was filthy. No air conditioning, Internet wasn't working and when I wanted to complain the only guy who remained in the hotel couldn't speak a word of English.
Comment from Hotel Management
Apr. 26, 2015 by DIRECTION, Hotel Management
Internet works regularly. No need to speak english to switch it on again if not.
Everybody cannot be present all day long in a small hotel like ours.
Sorry for those desagrements.
by A traveller
Posted Aug. 15, 2023 on Expedia
by A traveller
localisation idéale
Posted Sep. 12, 2021 on HotelsIdéalement situé en centre ville avec parking privatif, et a proximité des accès autoroutiers.
Chambre petite mais bien aménagée et confortable
by A traveller
Posted Jan. 20, 2021 on Hotels
Comment from Hotel Management
Jan. 20, 2021 by FB, Hotel Management
Merci !
by A traveller
Posted Dec. 3, 2020 on Hotels
by A traveller
Posted Jul. 26, 2020 on Hotels
Comment from Hotel Management
Jul. 29, 2020 by FB, Hotel Management
Merci !
