Note fondée sur 110 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mai 2024
Nothing worked
Commentaires de Gestion de l’hôtel
21 mai 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Providing the highest level of hospitality is our number one priority. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur de TROY
Publié le 15 mars 2024
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Cindy Murphy, Gestion de l’hôtel
Thank you for your response, we are pleased your stay was good and we look forward to seeing you again.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Everyone was nice
Commentaires de Gestion de l’hôtel
9 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi April,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
par un voyageur
Lots of potential, but fell way short of it.
Publié le 4 mars 2024 sur HotelsThe room rate was great. The room that i had booked 10 weeks in advance, was not available. There were 2 of us and they gave us 2 separate rooms for the same price. That was OK. The issues started when i got to the room. There was paint or spackle on all the tile from bathroom to entry way. I sat my travel bag on the counter and apparently plumbers putty had not been cleaned off the countertop. It made a sticky mess. The TV did not work. The bed is so high off the ground i could not climb into it.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lisa,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
par un voyageur
Pleasant 2 night Stay
Publié le 4 mars 2024 sur HotelsI was not expecting the room to be that small but that was my fault. After all, the name is Microtel. But since we didn’t spend much time in the room it was fine. It was clean, quiet, and served the purpose.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Tammy,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.
par un voyageur
Blake Shelton concert vacation
Publié le 3 mars 2024 sur HotelsThe Microtel Inn and Suites in Bossier City was a great value for the budget conscience traveler. The room was very small and would not have worked if we had taken our dogs with us and their large kennels. We had difficulties with our key cards working two separate times. A safety concern we noticed was the side entrance door was locked and unusable. This could have been an issue during an emergency situation. The staff was very nice and courteous any time we ran into them entering or exiting the front lobby.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Daniel,Thank you for sharing your feedback on your recent stay at the Microtel Inn and Suites in Bossier City. We're pleased to hear that you found our hotel to be a great value for money. We appreciate your kind words about our staff's friendliness and courtesy. Your input is valuable, and we hope to have the opportunity to welcome you back for an even more comfortable stay in the future.
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jessica,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Close to concert
Commentaires de Gestion de l’hôtel
4 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you liked our location. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
