Ratings based on 917 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from BOULDER
Posted Feb. 23, 2024
Good location but foot traffic through the lobby of non-guests is a bit too much. The overall condition of the property is fine and the rooms are clean.
by A traveller
Posted Feb. 22, 2024 on Hotels
by A traveller
Posted Feb. 14, 2024 on Expedia
The rooms are comfortable. We had a club room which is nice because it’s high up and has a view and also gives access to free breakfast and other extras in the lounge. The staff in the lounge are very nice. The front desk staff wasn’t very welcoming or helpful (except one on departure). Strangely two of them did not know about the lounge access for club rooms. I also couldn’t extend my stay at the same rate so I went to another hotel very close that had a lot more charm.
Comment from Hotel Management
Feb. 15, 2024 by General Manager, Hotel Management
Dear Valerie, We are so pleased to read how happy you were with our relaxing accommodations and amenities. However, we apologize for the unpleasant experience that you had with some of our associates and we will share your concerns appropriately Thank you for reviewing your time at Boston Marriott Cambridge, and we hope to welcome you back soon for another enjoyable visit.Jennifer PendolaGeneral Manager
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 6, 2024 by General Manager, Hotel Management
Dear Grant, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Boston Marriott Cambridge. We'd love to host you again someday for another great visit.Jennifer PendolaGeneral Manager
by A traveller
Posted Jan. 28, 2024 on Hotels
by A traveller
Posted Jan. 26, 2024 on Hotels
by A traveller
Posted Jan. 23, 2024 on Hotels
by A traveller
Posted Jan. 9, 2024 on Expedia
Quiet, convenient to subway, clean, nice restaurant and gym
Comment from Hotel Management
Jan. 10, 2024 by General Manager, Hotel Management
Dear Pamela, Thank you for staying at the Boston Marriott Cambridge. We are happy our location was convenient for your visit to our beautiful city's many attractions and that you loved our on-site restaurant and fitness center. We look forward to being the first hotel you think of on future trips to the area. Jennifer Pendola General Manager
by A traveller
Posted Jan. 8, 2024 on Expedia
by A traveller
Posted Jan. 3, 2024 on Expedia
Great choice for business
Comment from Hotel Management
Jan. 9, 2024 by General Manager, Hotel Management
Dear Kimberly, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Boston Marriott Cambridge. We look forward to your return and wish you all the best with your future travels. Jennifer Pendola General Manager
