Ratings based on 2,073 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Plentiful comfort
Posted Feb. 19, 2024 on HotelsAll around comfort for the family
Comment from Hotel Management
Feb. 20, 2024 by Customer Service, Hotel Management
Alexandra T, thank you for your warm review. We're delighted to hear that Hyatt House Boston Burlington provided a comfortable stay for your family. We value your feedback and hope to have the pleasure of hosting you again in the future.
by A traveller from Cicero
Posted Feb. 18, 2024
Is located by business buildings. Great room that included a kitchen. But.. surprise, you have to pay $10/day to park. This isn’t in a city, nor is parking tight. Seems like a money grab to me. Maybe I missed it before booking??? (Who charges for parking in the suburbs?). Rooms nice though.
Comment from Hotel Management
Feb. 20, 2024 by Customer Service, Hotel Management
Thomas, thank you for sharing your experience. It's great to hear that you appreciated the well-equipped room. Regarding the parking fee, it's quite standard for many properties to have such a fee regardless of their location. We strive for transparency at all times, and it's never our intention to surprise our guests with extra fees. We're sorry if this part of your stay wasn't clearly communicated to you. It's pleasing to know that you found the rooms to your liking. We value your feedback and hope to have the opportunity to better serve you in the future.
by A traveller
Posted Feb. 16, 2024 on Expedia
Love it
Comment from Hotel Management
Feb. 18, 2024 by Customer Service, Hotel Management
Orivaldo, it's wonderful to hear that you enjoyed your stay at Hyatt House Boston Burlington. Your positive feedback means so much to us and we're delighted to have left a positive impression. We look forward to your future visits!
by A traveller
Posted Jan. 30, 2024 on Expedia
Parking fee?!?! Otherwise great hotel.
Comment from Hotel Management
Feb. 1, 2024 by Customer Service, Hotel Management
Jamie, it's fantastic to hear that you enjoyed your stay at Hyatt House Boston Burlington. We appreciate your comment about the parking fees and understand your concerns. Please know that we aim to provide top-grade amenities that align pricing accordingly. We're looking forward to welcoming you back in the near future.
by A traveller from Naples
Posted Jan. 27, 2024 on Expedia
Very large room
Comment from Hotel Management
Jan. 29, 2024 by Customer Service, Hotel Management
Paul, it's wonderful to hear that you enjoyed the spacious accommodations at Hyatt House Boston Burlington. We strive to make our guests feel comfortable and at home. We hope to welcome you back soon for another pleasant stay.
by A traveller from Pembroke
Posted Jan. 10, 2024 on Expedia
Comment from Hotel Management
Jan. 13, 2024 by Customer Service, Hotel Management
We appreciate you sharing this positive rating, Hannah!The comfort of our guests is important to us so we can't wait to see you back again at Hyatt House Boston Burlington. We want to share an even more enjoyable experience with you next time.
by A traveller
Posted Dec. 30, 2023 on Expedia
The staff were the best! Breakfast was good and the rooms are so quiet.
Comment from Hotel Management
Dec. 31, 2023 by Customer Service, Hotel Management
Brendan, thank you for choosing Hyatt House Boston Burlington and for sharing your wonderful experience. We're thrilled to hear our team members provided exceptional service, and that you enjoyed both our tranquil rooms and the satisfying breakfast. We look forward to welcoming you back on your next visit to the area.
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by Customer Service, Hotel Management
Monique, it's great to see that your stay at the Hyatt House Boston Burlington was enjoyable overall, given your rating. We appreciate you taking the time to provide your feedback, and we hope to provide an even better experience on your next visit.
by A traveller
Posted Dec. 21, 2023 on Expedia
Wasn’t too pleased that they wanted you to pay for parking in their own parking lot - ridiculous. Also if you are expecting an area advertised as their bar where you can get a burger or something simple - it is not open.
Comment from Hotel Management
Dec. 23, 2023 by Customer Service, Hotel Management
Pamela, we regret that certain aspects of your stay, such as the parking and dining services, did not meet your expectations. We understand the importance of these amenities and it's unfortunate they were a source of inconvenience. As we continue to improve, we look forward to the opportunity to serve you better in the future.
by A traveller
Posted Dec. 21, 2023
Comment from Hotel Management
Dec. 23, 2023 by Customer Service, Hotel Management
Alexis, thank you for staying at the Hyatt House Boston Burlington. It's wonderful to see that you enjoyed your stay. We genuinely appreciate the top score and look forward to welcoming you back when you're next in Boston. Safe travels!
