Ratings based on 971 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 31, 2024
Comment from Hotel Management
May 8, 2024 by Hotel Commonwealth , Hotel Management
Thank you Adriana for your rating.Best,Jerry DixonAssistant Front Office Manager
by A traveller
Great hotel, expensive fees.
Posted Feb. 28, 2024 on HotelsVery nice hotel and staff. Daily fees are very high. Room was great, tall ceilings and nice views. I ended up staying one extra night and ended up paying an $150 in various fees on top of the price of a nights stay.
Comment from Hotel Management
Feb. 28, 2024 by Zeek, Hotel Management
Glad you enjoyed your stay with us! We appreciate your feedback.
by A traveller
Posted Feb. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Zeek, Hotel Management
Glad you enjoyed your stay with us! We appreciate your feedback.
by A traveller
Posted Feb. 27, 2024 on Hotels
We have Gold status on Hotels.com where this hotel is listed as a VIP hotel. We stayed here specifically for the benefits we would receive with our status, specifically $29 off valet and free room upgrade when available. I looked online a few hours to our visit and there were several suites and room levels available above the room we booked. We were not offered any room upgrade. We were not given any information about the hotel, restaurants, coffee, etc. The front staff desk clerk was not very friendly and just checked us in and gave us the direction to the elevators.
Comment from Hotel Management
Mar. 5, 2024 by Zeek, Hotel Management
I apologize that you had a poor check-in experience! We will go over a proper check-in experience with all of our staff so that no other guest has a similar experience!
by A traveller
Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Apr. 15, 2024 by Hotel Commonwealth , Hotel Management
Thank you Ernest for your rating.Best,Jerry DixonAssistant Front Office Manager
by A traveller from Tustin
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Apr. 15, 2024 by Hotel Commonwealth , Hotel Management
Thank you Suresh for your rating.Best,Jerry DixonAssistant Front Office Manager
by A traveller from Oceanside
Posted Feb. 26, 2024 on Expedia
The staff was very friendly and informative. Made sure that all our VIP access was explained. Room was spacious, even came with a noise machine. Great restaurants right in the hotel. Walking distance to many sites and BU.
Comment from Hotel Management
Feb. 27, 2024 by Zeek, Hotel Management
Glad you enjoyed your stay with us! We appreciate your feedback.
by A traveller from East Middlebury
Posted Feb. 26, 2024 on Expedia
Staff was exceptional
Comment from Hotel Management
Feb. 26, 2024 by Zeek, Hotel Management
Glad you enjoyed your stay with us! We appreciate your feedback.
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 27, 2024 by Zeek, Hotel Management
Glad you enjoyed your stay with us! We appreciate your feedback.
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Apr. 15, 2024 by Hotel Commonwealth , Hotel Management
Thank you Kaylynn for your rating.Best,Jerry DixonAssistant Front Office Manager
