Ratings based on 890 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Expedia
Comment from Hotel Management
Apr. 1, 2024 by J, Hotel Management
Dear Jennifer,Thanks for your valued feedback! We are glad to hear that you enjoyed your stay!
by A traveller
Posted Mar. 9, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by J, Hotel Management
Dear Irene,Thank you for taking the time to share your feedback regarding your most recent stay with us. We are very glad that you enjoyed your stay. I will make sure to pass this along to our team.We hope to see you again!
by A traveller
Posted Mar. 8, 2024 on Expedia
The room was excellent. Front desk reception was very warm. Lobby under renovation so not great looking but that's ok.
Comment from Hotel Management
Mar. 9, 2024 by Thank you, Hotel Management
Thank you for staying with us and providing us with your feedback.
by A traveller
Posted Mar. 8, 2024 on Expedia
Nice suite. Safe environment. Buffet breakfast was not bad. The valet parking line was long and no staff was available. A public parking was available 3m away. Great Location.
Comment from Hotel Management
Mar. 9, 2024 by Thank you, Hotel Management
Thank you for staying with us and providing us with your feedback.
by A traveller
Posted Mar. 6, 2024 on Hotels
Comment from Hotel Management
Mar. 6, 2024 by Thank you , Hotel Management
Thank you for staying with us and providing us with your feedback.
by A traveller
Posted Mar. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 6, 2024 by Thank you , Hotel Management
Thank you for staying with us and providing us with your feedback.
by A traveller
Posted Mar. 4, 2024 on Expedia
Not friendly stuff.
Comment from Hotel Management
Mar. 5, 2024 by J, Hotel Management
Dear Ali,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience with the staff is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.Sincerely,
by A traveller
Posted Mar. 4, 2024 on Expedia
Wasn’t a fan
Comment from Hotel Management
Mar. 5, 2024 by J, Hotel Management
Dear Victor,Thanks for reaching out. We apologize that we did not meet expectations. We hope to have you give us another try soon.
by A traveller
Posted Mar. 3, 2024 on Expedia
The only complaint was some other patrons of the hotel were loud
Comment from Hotel Management
Mar. 5, 2024 by J, Hotel Management
Dear Lisa,Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by disturbance caused by other guests. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.
by A traveller
Posted Mar. 3, 2024 on Expedia
We went a BU basketball game to see our niece play! So, the hotel was in a great location!
Comment from Hotel Management
Mar. 4, 2024 by J, Hotel Management
Dear Veronica,Thank you for your feedback. We are very glad you enjoyed your stay and we hope to see you again!
