Ratings based on 851 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024
No one mentioned how to use elevator with key card, no one mentioned that the parking was $50 per day. The construction noise kept me up all night. The room was very clean and spacious
by A traveller
Posted Feb. 21, 2024 on Hotels
by A traveller
Posted Feb. 18, 2024 on Expedia
by A traveller
Posted Feb. 16, 2024 on Expedia
Rooms are clean and well-ordered. Parking is slightly confusing and no valet. The room was freezing but engineering came to the room to tell me the heat was working. Room finally warned up at 1:00 am. Seriously convenient and adequate for our MIT visit.
by A traveller
Posted Feb. 12, 2024 on Expedia
The rooms are nice and big. The kitchen was a great bonus. Buffet breakfast was better than expected. Lots of options. One elevator was out of service, so at times there could be a wait for the elevator. But not too bad.
by A traveller
Posted Feb. 10, 2024 on Expedia
Front desk was great
by A traveller
Posted Feb. 9, 2024 on Expedia
The hotel is great but watch out for bunch of extra charges that are not necessarily explained when you check in. Apparently the daily destination fee includes some fitness classes, afternoon tea, and food person but I didn't know about it until the day of the checkout. In their defense it was written on the envelope of the check-in cards. Bunch of incidentals were also charged to be my card but I've no ideas why multiple charges. I'm told they will be taken off when I contacted the front desk.
by A traveller
Posted Feb. 4, 2024 on Expedia
I recently had the pleasure of staying at The Residence Inn in Cambridge, Massachusetts, and it was truly a delightful experience. From the moment I walked in, I was impressed by the warmth and professionalism of the staff.
One thing that stood out to me was how accommodating they were to my extra guest. It's always a relief when a hotel is flexible and understanding about unexpected changes to your plans, and The Residence Inn certainly exceeded my expectations in this regard.
The pull-out couch in our room was surprisingly comfortable, providing a cozy and relaxing space for my guest. It's always a bonus when extra sleeping arrangements are not only available but also comfortable enough to ensure a good night's rest.
I must also commend the evening staff, who were particularly outstanding during my stay. Their attentiveness and friendly demeanor made me feel welcome and well taken care of throughout my time at the hotel.
Overall, my experience at The Residence Inn in Cambridge was fantastic. From the accommodating staff to the comfortable amenities, it's a place I would highly recommend to anyone looking for a welcoming and enjoyable stay in the area.
by A traveller
Posted Jan. 26, 2024 on Hotels
by A traveller
Posted Jan. 23, 2024
The only problem we had with the property is the heat wasn't working. They had someone look at it and it still didn't work. It was pretty cold in our room.
Comment from Hotel Management
Jan. 29, 2024 by Ken, Hotel Management
Thank you for sharing feedback from your recent stay.We will be sure to review your issue with our engineering leaders so that corrective action can be taken. We are sorry for any inconvenience experienced.Sincerely,Ken LavigneGeneral Manager
